Address: Fazeley, Tamworth, B78 3QP, United Kingdom
Phone: +441827284965
Rating: 3.9
based on 181 reviews.
Staff Service
Pros:
"Dave the manager is a very friendly character, and made our visit extremely comfortable, he could not do enough for us."
"The staff were lovely and the service was good."
"Bar man was very welcoming as soon as we entered the pub."
"The staff were super friendly and a big shout out to Ryan who recommended the mixed grill to my hubby, he really enjoyed it and Ryan couldn't do enough for us."
"Everyone had a great time - all food came out together (for all 15 of us) and was hot and tasty - and the staff couldn't do enough to make sure we were looked after."
"The guy who served me (who was the chef) went above and beyond with his customer service."
"The staff was very helpful and polite."
Cons:
"The staff member couldn't have cared less."
"Only giving one star as you can't leave zero. Arrogant and rude staff."
"Waited 40 minutes for service and not even an order for drinks taken."
"Staff seems ill trained and not bothered."
"Really disappointed, came in and the staff were not welcoming at all."
"Ignored at the bar and served someone else who just came to the bar first."
"Serving staff were indifferent and unapologetic."
Food Quality
Pros:
"Great pub food for the price, we have been coming to the Longwood for a while but this time popped in with our 5 week old baby; the staff popped over to congratulate me and my partner and returned a couple of minutes later with an offer of free drinks!"
"Steak was absolutely perfect & great value."
"Food was excellent and to make it better the young barmaid was super very Friendly."
"both of us noticing a friendlier and more vibrant atmosphere with staff who appeared much happier in their work and equally happy customers at other neighboring tables."
"We enjoyed a delicious meal and drink: both of us noticing a friendlier and more vibrant atmosphere."
"All of our meals were delicious and excellent value for money with all of the meals arriving together."
"Food was loads better."
Cons:
"there was a couple of short hairs in my food, absolutely DISGUSTING!!!!!!"
"45 minutes wait for starters and then 30 minutes on top for mains."
"Food was poor and over cooked. Mash was smash."
"The menu was so outdated, hardly any vegetarian options."
"When it came out there was more batter then fish to say the least and the meat and fish in general was well overcooked."
"Even though it's cheap, the standard of food would dictate the price should be even less."
"The pork was so dry and tough. It actually hurt my throat to swallow."
Ambiance and Cleanliness
Pros:
"Lots of families here and a pool table area, machines to buy sweets and games for the little ones."
"Well worth a visit during Tue to Fri as there are theme nights and offers."
"This has got to be the most quality pub in the darn country."
"It was a lovely visit, family had a very good time as it included a play area outside for the kids, lovely outside area to have food and drinks."
"The food is exactly as described and very good value."
"Nice comfortable clean pub with friendly staff."
"The place is set up like a wetherspoons, but I couldn't fault the food there, everything was nice."
Cons:
"The whole place was filthy tables not cleared the toilets disgusting both male and female!"
"It's been quite a while since we last visited + 2 years and this visit we found the pub needs a fresh makeover it's somewhat outdated and untidy."
"Would definitely come back, I'm deducting a star purely because the light over our table had cobwebs."
"Came here for 18th birthday had to wait 2 hrs for food to come when it came food was undercooked rushed no cutlery had to ask twice."
"Furnishings are run down and used up."
"The restaurant area stank of urine mixed with another scent I can't even describe."
"The tables were extremely sticky and needed a good wipe down (at least about 3 times)."