Buenasado Argentine Steakhouse Reviews Summary

Category: Argentinian restaurant

Address: 6 The Heart, New Zealand Ave, Walton-on-Thames KT12 1GH, United Kingdom

Phone: +441932242720

Rating: 4.6
based on 131 reviews.

Food Quality

Pros:

  • "Food once it arrived was excellent, steak was done perfectly."
  • "We ordered two virgin Mojito’s and very kindly they advised they had the classic but also a passion fruit mix mojito, we tried both and were one of the best we’ve tried."
  • "The food truly left a lasting impression and set a high benchmark for our future dining experiences."
  • "What can I say the food is so delicious, my main omg was so bloody tasty."
  • "The steak was absolutely delish!!"
  • "The food wasn’t great, steaks were cremated and tasted like charcoal, avoid chimichiri."
  • "Steaks were not great, ordered the sampler medium and got 4 cuts of different doneness ranging from extremely rare to medium well."
  • "Food tasted lovely and staff were excellent. Unfortunately my wife and I were extremely sick after visiting this restaurant."

Cons:

  • "The steak could do with a bit more seasoning, peppercorn sauce was overly powering."
  • "Starters and desserts were good, but the steak could do with a bit more seasoning."
  • "Food wasn’t great, steaks were cremated and tasted like charcoal."
  • "The steak was cooked to perfection but for the price the quality of the beef was very under par."
  • "Meat was undercooked and chips were cold."
  • "Steaks were good but unimpressive, for the price, that was quite high, we expected more."
  • "My friend’s burger was a disgrace: burned within an inch of its life."
  • "The steak arrived then chips 5 minutes later and cold."

Service Quality

Pros:

  • "Our waiters were really lovely as well - personable and delightful."
  • "The servers were very friendly and attentive, what I really liked was that the seating they offered us was one that we were comfortable with."
  • "Service was fantastic, it made our experience even better."
  • "The manager's in-depth knowledge of the menu and his ability to convey this so eloquently significantly enhanced our evening."
  • "The customer service was off the chain! Despite being low on servers and a packed restaurant, our every whim/ask was attended to."
  • "The waiter was very attentive and helpful, and explained the steak sharer that we were interested in."
  • "My first visit today which was with my wife and another couple. I booked on OpenTable, and was greeted very warmly on arrival."
  • "I’ve never been to a restaurant with such good customer service."

Cons:

  • "Locate on a bank of eateries just off the shopping area so quite easy to find and Sunday parking only £1. The lady who served us was attentive, but the guy who seated and take drinks order was pretty bland without a single smile all night."
  • "Possibly one of the worst services I have ever experienced. 2 waiters for the entire restaurant."
  • "Something clearly not right tonight. Service fell off a cliff, waiters disappeared halfway thru the evening leaving one poor girl serving solo."
  • "Disappointing disappointing disappointing! Our party of 4 had a collection of starters and not one was flavourful or well cooked."
  • "My visit was a huge disappointment. On the good side, the decor is nice and staff friendly and attentive. On the bad side, the food was significantly sub-par."
  • "They are lucky to get one star considering the very awful service we experienced tonight."
  • "Massive teething issues on this newly opened steakhouse. This is my second visit as I thought it not fair to review on the first visit on a newly opened restaurant."
  • "Disappointed with the food, steak arrived then chips 5 minutes later and cold, over priced for drinks and slow."

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