Autophix 24/7 Emergency Car Recovery Breakdown Towing Service East London Reviews Summary

Response Time

Pros:

• "Honestly driver came in 25 minutes as promised."
• "Guy on the phone said 25 minutes and the tow guy was in the place exact time."
• "Had a completely flat battery today and within 30mins, Jay jumpstarted my car."
• "Called Autophix and they were with me in less than 20 min."

Cons:

• No negative comments regarding response time were found in the reviews.

Driver Professionalism and Courtesy

Pros:

• "Muhammad, the driver, picked up my Fernhay, was very nice, calm, cool & easygoing."
• "H was my driver. Amazing service with prompt recovery."
• "The driver Muhammad gave me valuable advice regarding how to proceed with the car."
• "The gentleman that arrived to tow my van was very professional, quickly loaded my van."

Cons:

• No negative comments regarding driver professionalism and courtesy were found in the reviews.

Pricing and Payment Process

Pros:

• "The price was reasonable."
• "The pricing was very reasonable, and the payment process was smooth and easy."
• "Called Autophix and they were very professional, services and prices were transparent."

Cons:

• No negative comments regarding pricing and payment process were found in the reviews.

Customer Service and Support

Pros:

• "The customer service was outstanding. The representative on the phone was professional and courteous."
• "I had a great experience with Autophix who were able to arrange for my car to be picked up on the same morning that I called them."
• "I used this service to transport my car to get it repaired, they gave me a quote over the phone and when I agreed they booked me in."

Cons:

• No negative comments regarding customer service and support were found in the reviews.

Overall Satisfaction and Recommendation

Pros:

• "Will highly recommend Autophix Recovery to everyone."
• "I cannot recommend Autophix recovery service enough."
• "I highly recommend them and would be using them for lifetime if needed."

Cons:

• No negative comments regarding overall satisfaction and recommendation were found in the reviews.