Flaming Cow Reviews Summary

Food Quality

Pros:

• "Perfectly cooked and seasoned beef burger (Santa Fe), was impressed with the portion size and fillings."
• "The food was nice and hot and exactly as ordered. The quality was good and the portion size very good value."
• "The burger was delicious (vegetarian with a portobello)."
• "The food was excellent as always."
• "The burgers were served freshly made."
• "Honestly the best burger we have ever had."
• "The best burger (possibly) I have ever eaten."

Cons:

• "You feel rushed with the manager hoovering over you waiting for you to leave and free up space."
• "Burger was over cooked to the point it was charred and crunchy on the outside."
• "The food here was ok! I liked the flavour of the chicken wings and the amount of sauce of them but the chicken was a bit dry."
• "Visited recently, ordered the Brunch burger which was awfully dry, it seems to have been overcooked."
• "Both burgers were extremely dry and flavourless."
• "Dry, tasteless burger. Dry, tasteless fries. Dreadful Dry and tasteless sides of onion rings and jalapeños."
• "Staff was very polite but the food was terrible."

Service

Pros:

• "Staff is very friendly, making you feel welcome."
• "Good fast service."
• "I was extremely impressed by our waitress Alex. She was very polite and helpful."
• "Friendly helpful staff and fantastic burgers. The pizza fries are lovely."
• "The service was very good to start with, but the servers had to be hailed a few times towards the end of the evening."
• "The staff are also much friendlier and much more attentive!"
• "The service was excellent and very friendly."

Cons:

• "Definitely needed more waiting staff."
• "Drinks overpriced."
• "Slow table service, nothing really enjoyable."
• "Service was pleasant but could be a bit faster."
• "Service was ok until my food which I see in the window was walked past by two staff."
• "Service, there was no one else in the restaurant but they still forgot 2 things off our order."
• "The service on the other hand needs improvement."

Location & Atmosphere

Pros:

• "Awesome food in a great location for a very good price."
• "Lovely view up to Windsor Castle."
• "Not located directly on the wharf- just 20 meters behind - but still a good location."
• "Absolutely amazing burger with a spectacular view of Windsor castle."
• "The restaurant is located at the end of Eton High Street, right next to the river and offers magnificent views of Windsor Castle."
• "Also situated close to the river in Windsor so when the weather is warmer you can really make an evening of it."
• "A good place to eat with a view!"

Cons:

• "The entrance isn’t exactly pushchair friendly having to navigate up 3 stairs."
• "Pretty dingy, though staff are very welcoming."
• "Noisy, crowded."
• "Atmosphere was a bit dull and decor needs a little upgrade."
• "Can be a little noisy when busy so not the best place to eat and chat during peak times."
• "Bad ventilation, be prepared to either smell of grilled meat and smoke for the rest of the day."
• "Surroundings are shabby chic."

Pricing

Pros:

• "The food was nice and hot and exactly as ordered. The quality was good and the portion size very good value."
• "In no way was the food over priced."
• "The bill was very reasonable."
• "Reasonable prices."
• "Pricing was very good for locally sourced and freshly made food."
• "Really good burger and chips and drink for £ 10 special."
• "Excellent food at a fair price."

Cons:

• "Prices are a little high but the food is nice."
• "Drinks overpriced."
• "Very expensive for what you get."
• "Food and service are really good but the price is ridiculous."
• "Found it very expensive for what you were getting."
• "Though having to pay £1 extra for the gluten free option on the burger. Seems unfair to me."
• "Beer very expensive. £5 for 330ml is too much for me."

Customer Service

Pros:

• "Staff are always smiling and friendly."
• "Also the staff were friendly and inviting."
• "Staff are friendly enough."
• "Staff are great too."
• "Staff are really welcoming and friendly."
• "The staff are attentive and friendly."
• "Great service."

Cons:

• "Service was fast and friendly."
• "Service was a bit slow, but it driven by popularity of the place and time (Saturday)."
• "The drinks took ages to arrive."
• "Considering the place wasn’t busy in the slightest and there were more than enough staff working the customer service was non existent."
• "The service was attentive and they apologised but no attempt to rectify the issue."
• "The waitress service was the only saving grace."
• "You have a poor attitude for the service industry, and need to work on your manners."