The Bio Mechanix Reviews Summary

Chiropractors' Expertise and Effectiveness

Pros:

• "Richard is a by far the best I have seen and could not recommend him highly enough to any one that is considering Chiropractic treatment. Incredibly knowledgeable and always takes the time to explain the mechanics behind each session."
• "They are true magicians with their hand at treating my back."
• "Then, the chiropractor ( Oliver ) ,who helped me, was very very good professional. He helped me a lot with my back and trapezium pain."
• "I went to see dr Richard , he make me feel so calm and he assure me that I m in good hands . He helped with my neck pain."
• "Richard identified that I have a shorter right leg and worked on my hip joints, already I can feel the difference, less tension from my body having to compensate."
• "The chiropractors are very skilled and know what they are doing."
• "I've been a patient of Filippo for a while now and I am highly impressed with his capabilities in treating back and neck problems while at the same time focusing on improvements in posture that can help reduce ongoing issues."
• "The wonderful Richard got me through a very low time with his brilliant skills, support and advice that effectively tackled my pain and improved my mobility."

Cons:

• "I had been to visit the centre before for chiropractor sessions, in which his response was to rudely say ‘yes she did with a Groupon voucher.’ He then rushed off back outside the practice, running down the street for something straight after the appointment, leaving her to exit and sort out the next details with receptionist."

Reception and Overall Experience

Pros:

• "The receptionist (Olla), I don’t know who’s to write her name) was so nice, so friendly, so I think this my first impression from the place was very good."
• "Not to mention the wonderful reception team who always greet you by name and help out when your baby screams like a pterodactyl while you are being treated."
• "Making an appointment is never a hassle, the reception team is faultless."
• "Everyone at the clinic, from the staff to the chiropractors, is always very friendly and welcoming."

Cons:

• "A disappointed ex-customer."
• "There’s no need to be impolite about people who have previously used a voucher."

Pricing and Payment

Pros:

• "I was very sceptical of the price increase (£45 to £60 is a big difference!) but have had two of the new style appointments (manual adjustments with soft tissue work) and feel it is worth every penny."

Cons:

• "After a few months of break, I called to book an appointment only to find out that even with insurance, I would have to make a co-payment of £20 because "the insurance policy has changed". Moreover, from June they will no longer accept insurance and I would have to pay the £60 per session out of pocket."

Safety and Hygiene

Pros:

• "Plus, during the pandemic they've made every effort to make clients feel safe."

Recommendations and Feedback

Pros:

• "I highly recommend this company and the staff here are lovely."
• "I have nothing but great praises for this clinic."
• "Would definitely recommend to everyone!"

Facilities & Services

Pros:

• "The Centre itself is excellently run, and Natalie is the loveliest receptionist anywhere!"
• "Everyone is soft spoken, polite and gentle. It is a warm and healing environment."
• "From the moment you walk through the door you are greeted with a smile."

Cons:

• "The newer company don’t have that same caring element."

Treatments & Results

Pros:

• "After several months, I'm feeling much stronger, pain-free, and much more knowledgeable."
• "I used to suffer with incredible headaches and migraines and since being under Richard's care they have reduced significantly."
• "Getting treatment from the Centre has changed my life."

Customer Experience

Pros:

• "The girls at the reception are friendly and caring. The booking process is smooth and easy and prices are competitive."
• "The reception staff are always happy, friendly and helpful too."

Feedback & Response

Pros:

• "Thank you for responding. It is not so much a complaint but more of an observation and feedback."

Cons:

• "I wasn’t going to leave a review but since they emailed me asking for it, I thought I’d give some honest feedback."

Staff & Practitioners

Pros:

• "Charlotte is very attentive to the issues I was having and gave me the confidence that my care was in the right hands."
• "I've been treated by many chiropractors over the years so I've have a lot of comparative experience. I'd say Rob is right up there at the top."
• "Great chiropractor Dr Richard De Bois!"
• "Dr Moss has made such a difference to my back & posture! He clearly has lots of knowledge and experience."

Cons:

• "I am left with an ongoing hip injury still two years after visiting the centre."
• "Horrific Experience* Richard has to be one of the most horrible persons I have ever met."
• "The treatment is extremely average I would not recommend visiting this clinic on the grounds of inexperienced practitioners."
• "It couldn’t have been a worse experience. Since the day that I visited that chiropractor, my pain only got worse."

Treatment & Outcomes

Pros:

• "I can already feel the positive effects."
• "My experience at The Centre was fantastic - had major problems with my back and had amazing care from the team."
• "Excellent treatment and service. Very professional. My neck pain was gone after a few sessions."

Cons:

• "I went for a few sessions at this clinic and saw no improvement. In fact, my back pain seemed to get worse after each visit."