Hollywood Bowl Derby Reviews Summary

Facilities and Cleanliness

Pros:

• "Very modern and clean."
• "The bowling area is clean and lanes are divided with screens between booths."
• "Clean and tidy. Well staffed."
• "The place appeared clean and well kept although the arcades continually break down and swallow your money."
• "Facilities are very good, staff are excellent."
• "The alleys themselves are superb, absolutely immaculate and bang up to date."
• "The venue is always so clean, even when there are parties."
• "The decor was nice, clean and well themed and it all looked fun."

Cons:

• "Toilets we’re disgusting, definitely not regularly checked."
• "The arcade, honestly was quite poor... Their machines kept breaking and overly priced, it really isn't worth it."
• "The one and only machine to buy and top up the cards for the arcade only took cash, the card machines and contactless didn't work."
• "The bowling itself was pretty standard and will carry the stars in this review."
• "The food took ages to arrive at our tables, the atmosphere wasn't friendly for individuals with sensitive hearing."
• "The bowling was fun but when it came to food all of the 6 burgers ordered were raw inside."
• "The bowling itself is quite expensive compared to other venues, but you certainly get a far better experience for your money."
• "This is a really cool themed bowling experience, with some great touches and the food and drink was better than I expected."

Staff and Service

Pros:

• "Staff all attentive and friendly."
• "The staff are friendly and make sure you're having a great time."
• "Staff were lovely and polite."
• "Great Service, staff were friendly."
• "The staff and facilities here were excellent."
• "The staff are very friendly and accommodating."
• "Love coming here!! The staff are just lovely and the food is just amazing."
• "Friendly efficient staff who went the extra mile to ensure our time here was an all round great experience."

Cons:

• "We found the staff to be really unhelpful."
• "When asked for the manager Andy, never tried to carm the situation and resolve the issues, threaten to throw us out, and sarcastically kept saying 'have a good night' when he was walking away."
• "The worst experience I have had in this city. A completely racist place with nonsense policies where they don't sell alcohol to foreigners just because they don't have an English ID."
• "Staff were not friendly and came across rude."
• "We went Monday afternoon & was made to feel like we were an inconvenience!"
• "Whilst we appreciate machines & games need serving we were asked to come off practically every arcade game we went to play, the staff were quite rude & we gave up waiting for a drink at the bar, as no one was serving."
• "Our booking was at 11:30-clearly stated on the confirmation email. However when we arrived we were told our booking was 10 minutes before then so we were left with 50 minutes for two games of bowling-enough time but rather disappointing."
• "The staff were nice from what experience we had with them. We didn’t use the arcade because of how busy it was but people using it seemed to enjoy themselves."