Banana Print Reviews Summary

Quality of Product

Pros:

• "Impressively fast, great quality and cheaper than the two shops I’ve used before!"
• "They redesigned my card and printed amazing quality."
• "Business cards are of a really high quality."
• "good quality card and beautiful print job"
• "The colours and quality of both the banner and the print are excellent."
• "Their velvet matte business cards are excellent quality as are the tent cards and flyers that I ordered."
• "The quality of the cards is absolutely second to none and, after some hesitancy of ordering business cards without any real sense of a sample, I am incredibly impressed and nothing short of delighted with what I have received."

Cons:

• "Not happy with the print quality at all."
• "Extremely poor quality print. The colours are washed out."
• "Business card text was blurry and poor quality, as well as visible colour banding on the background."
• "The back of all the tags/cards has been printed upside-down."
• "The sticker package was bent, causing a crease across some of the stickers."
• "The cards themselves came out alright...my only gripe hence the drop in a star is there is some printer artifacting on the left side of around half of the card."
• "Ordered some business cards which arrived really fast however the colours are different to those I ordered and the trim is bloody awful and looks like it's been done with scissors."

Customer Service

Pros:

• "Customer service were quick in responding to my emails when I have had to contact them as well."
• "I was really pleased with their communication."
• "The staff are extremely professional"
• "The customer service was incredible"
• "Absolutely outstanding customer service, super speedy delivery."
• "Fantastic customer service from their staff via email"
• "Great customer service."

Cons:

• "Wouldn't recommend will be going elsewhere as they aren't particularly cheaper than several other business card providers with better quality control."
• "Poor customer service hours and communication."
• "Wasn't willing to offer refund on an order that was sent the incorrect size."
• "This printing company isn't very reliable, if there's issue if your order they don't contact you via call even on request, only emails."
• "Really bad experience with this company, have still not received my order 10 days and waiting with useless customer service."
• "They kept on delaying my time-critical order to ask questions that were obvious from the instructions, and wasted time getting me to provide the post code which they could have got from royal mail website."
• "They looked so bad and not what I paid for. I called customer services and their response was shocking."

Pricing and Value

Pros:

• "I paid 9£ for 100 business cards and 5£ for delivery, which is more than 50% of the cost of the item."
• "Quality and price is a massive winner."
• "Very competitive pricing."
• "Prices are super cheap."
• "They offer great value and they're prices are clear cut - unlike many other printing companies."
• "Good quality cards with a nice selection of finishes. A lot cheaper than some other companies."
• "Quality is great for the price paid, excellent value"

Cons:

• "If it seems too good to be true, it generally is... cheap price = poor service!"
• "Delivery fee is high and is added at the very last stage of the purchase process."
• "They don't offer collection service and collect delivery charge at the time of making order, but after getting money doesn't deliver and ask to collect it from either from courier company or nearest post office."
• "Considering you have to pay £3.95 shipping on flat sheets of stickers I would expect more to be done to ensure this doesn't happen."
• "The delivery fee added 55% to the original cost."
• "We ordered a few weeks ago, order sent via DPD who don’t even deliver to our address, was asked to repay for shipping."
• "I received it today (Tuesday),5 days to received!really?"

Delivery and Turnaround

Pros:

• "Delivery was via DPD in a protected cardboard envelope."
• "I got the reprint delivered to me the next day"
• "prompt production and delivery"
• "They arrived so quickly - within two working days of ordering"
• "Delivery was exceptionally fast."
• "Rapid dispatch (arrived within two days)."
• "Ordered just past midday, paid, great comms, tracked delivery, arrived the next day at 11.30am. Less than 24 hour turnaround."

Cons:

• "The posters aren't packed very carefully when posting them to the customer and so they do get damaged during transit."
• "Their courier service is very unprofessional, when they don’t want to deliver, their excuse is they can’t locate the address."
• "After waiting to receive packaging stickers and having to hold orders going out, only to call and be told that they have been with a neighbour for 4 days."
• "Would really NOT recommend this company or their delivery couriers."
• "Now being the 18th still havent received them"
• "I placed an order during May, and got a proof to approve on the 2rd June. I responded on the 3rd of June and since then have heard NOTHING."
• "Very poor service. My parcel never arrived and, upon enquire, I was told to deal with Parcel Force on my own to find out about my delivery."