Three Ponds Reviews Summary

Food Quality

Pros:

• "Good selection of drinks and the food is also very tasty."
• "Our food was absolutely delicious (Lamb shank)."
• "Chicken strips were lush as other reports have said."
• "The food we did have was really good."
• "The food was hot and tasted fab!!!!"
• "Food was excellent."
• "The food here was great!"

Cons:

• "Pizza meat one with bbq sauce was awful."
• "The food is disgusting my sons mash potato looked like it had been kicked around the kitchen."
• "Absolutely disgusting roast beef dinner, the Yorkshire pudding was stone cold the stuffing was raw."
• "The seafood Duo and it was tasteless."
• "The fish, one was quite grey inside and the other was overcooked."
• "CHICKEN VERY DRY, BACON VERY HARD AND BURNT."
• "The curry you could suck through a straw as it was so thin, the naan bread was like cardboard."

Service

Pros:

• "Service couldn't be faulted."
• "Ian in particular was very attentive and went out of his way."
• "Staff are amazing nothing too much trouble."
• "Very nice garden, good selection of beers, welcoming and friendly staff."
• "Brilliant service from all staff tonight."
• "The staff did everything possible to make sure they enjoyed themselves and felt safe."
• "Fantastic service from staff."

Cons:

• "The service for food was awful there was hardly anyone in when we arrived and we had to wait 1hr 10 minutes for a sandwich."
• "Both wife and granddaughter found hair in their meal but when the server was informed he just walked away."
• "Spoke too the duty manager who didn’t offer an apology was just full of attitude."
• "Awful female staff who are very sexist."
• "Staff wasn’t really bothered long faces then to ring the last orders at 9.40pm with over 50 people in the pub."
• "Didn’t seem to be any staff with any knowledge of what they were suppose to be doing service very slow."
• "Nobody came to check if everything was alright with the meal."

Atmosphere & Cleanliness

Pros:

• "Such a nice atmosphere."
• "Great food and nice setting."
• "Kids playground."
• "This place has just been refurbished!"
• "Very nice garden, good selection of beers, welcoming and friendly staff."
• "Lovely neighborhood family restaurant for gathering."
• "Lovely pub with a massive beer garden."

Cons:

• "This place isn’t heading down hill it’s at the bottom already."
• "Food was ok but the place it's self could do with a good clean there was a long trailing cobweb from the ceiling."
• "The outside seating was full of empty glasses and crockery left on tables."
• "The pub was full of all the local chavs shouting they wasn't a good vibe about the pub and far from a family pub."
• "The place smelled strange, had to ask for the table to be wiped down."
• "We still can't stand the high up chairs and tables."
• "The only thing I would say that needs upgrading is the toilets as the decor deffo needs a new lick of paint!!!!"

Value

Pros:

• "But we only came here because we had a Groupon voucher which made our visit cheaper than it would have been if we hadn't had a voucher."
• "The weekdays pub classics promotion is great value."
• "The buffet was great value and good quality."
• "The price of the food was spot on."
• "Good value on the Pub Classics."
• "Two meals for just under £15 were excellent value."
• "Food for the 10 of us was just under £100 Excellent value."

Cons:

• "Service was very good but the food was very over priced for what you get."
• "The food was so bad I wouldn’t of gave it my dog."
• "Food was tasty but we would have felt very cheated had we paid full price."
• "Ordered 2 cheesecakes, but they only had one left so asked for ice cream (which was cheaper and we did not get a refund!!)"
• "Mediocre food slightly over priced."
• "Xmas dinner was not worth the money."
• "Neck oil nice but pricey."