Posillipo Pizzeria Reviews Summary

Service

Pros:

• "Service was good and our table was outside, overlooking the sea."
• "Absolutely amazing service and food 😍"
• "The service was amazing for us, we were seated very quickly by a lovely young lady and she kept us well accommodated for the rest of the night."
• "Extremely friendly staff."
• "The staff were really friendly and welcoming."
• "Waiting staff are friendly and have a great sense of humour."
• "The staff/owners are excellent."

Cons:

• "The restaurant was packed and we had a table upstairs in a small room very hot and no ventilation."
• "Waiter took 1/2 hr to bring us bread and olives."
• "Clearly no communication."
• "Hated it, slow service."
• "No one checked on our meal after it was served."
• "Service was really poor, they seem to pay attention to larger parties rather than smaller tables."
• "The only gripe is the service can be a bit slow and rushed when you do get it."

Food Quality

Pros:

• "Food was delicious and at reasonable prices."
• "The food was totally sublime."
• "The pizzas are made with fresh, locally-sourced ingredients and cooked in a wood-fired oven."
• "The food, specifically the pizza and the gnocchi are some of the best I have ever had in my life."
• "Food, drinks, service and setting were all amazing."
• "Delicious food and excellent service."
• "The food was good, service was fairly prompt."

Cons:

• "Absolutely tasteless, oil ridden, undesirable food."
• "They gave us a real cheese pizza and a dairy milk coffee even tho we ordered from the ‘vegan menus’."
• "Unwashed salad leaves."
• "Mussels were cold and had to be sent back."
• "Pizza undercooked, sea bass, chicken were very greasy."
• "The pasta dish was bland and tasteless."
• "Some of the plates were swimming in oil and flavours were standard, not overtly delicious."

Atmosphere & Decor

Pros:

• "A very nice restaurant and atmospheric decor."
• "Great location on the beach."
• "A lovely evening out. Thank you Posillipo."
• "Will be visiting again soon! Thank you Antonio and staff for a great evening."
• "Great Italian restaurant with excellent food and good value."
• "The ambiance is lovely here. Felt as if we could have been back in Italy."
• "Amazing location and great atmosphere, busy but not noisy."

Cons:

• "Also, the atmosphere is very flat, not a very good vibe, if you will and the toilets are small and not well maintained, very dirty."
• "Also our previous visit when they were open was less than great with the tables being wedged together and the restaurant being way too noisy."
• "The service is looking down on you, as if you disturb their daily routine."
• "Be warned you are seated on top of each other in some parts of the restaurant and it can be very loud!"
• "The Hostess/Manager was rude and wholly unprofessional."
• "There was hardly any space to move in the restaurant, the tables far too close to each other."
• "The furniture was unstable and rickety."

Value for Money

Pros:

• "Good value for money."
• "Would return. Almost half the price of another Italian restaurant we went to nearby and the food was just as good."
• "Great value for money and a nice selection of wines to pair with dinner."
• "Lovely staff and reasonably priced."
• "Always a good meal, and very popular so booking is recommended."
• "The food was lovely, really nice and well worth the prices."
• "Best Italian restaurant in Thanet, genuine South Italian food."

Cons:

• "£95 for a meal for 4 with two younger children, not worth that money based on the experience."
• "Enforced 10% gratuity on a party of 2 in my opinion was diabolical."
• "Drinks were expensive though, even the soft ones which we had."
• "The food is OK, but if the price is justified, I doubt that."
• "Definitely over priced tho."
• "They charged £7.95 for a small children's Margherita pizza, when the adult size is £8.95."
• "Over £85 for late lunch for two adults and two children, with no starter, and no choice on the service charge....not good"

Staff Attitude

Pros:

• "Staff seemed pleasant."
• "The staff were very friendly and were helpful and were great with the children."
• "All the staff seem to be treated really well and are very kind and courteous."
• "The staff are friendly and helpful and know the menu well."
• "Staff have always been friendly when I've been in."
• "The staff were very welcoming and even after we were given a nice table we were then told there was another table we might prefer."
• "A lovely atmospheric restaurant with attentive and engaging staff."

Cons:

• "The first staff member offered us a seat inside then we were turned away very rudely."
• "Staff were hostile and looked as though they did not want to be there/work there."
• "Four members of staff stood around chatting & did not acknowledge us."
• "The staff were dismissive and unable to cope."
• "Staff were rude and not very authentic."
• "Only two staff were polite and helpful, the rest were rude and arrogant."
• "The older waiter is rude and abrupt and the younger waiters very nice."