Greenwich Peninsula Sales and Lettings Reviews Summary

Agent Performance

Pros:

• "Antonia's communication was more than we could ask for, touching base most days through WhatsApp where she was more than happy to answer any questions we had."
• "Your professionalism, dedication, and attention to detail truly made the process smooth and enjoyable."
• "Ricardo Rocha provides useful and valuable opinions and finds an apartment that meets my requirements. He is also very friendly, patient, super helpful."
• "Denise at Greenwich Peninsula is the best manager by far. Always has a solution that makes sense and actions things quickly."
• "Loy and Joe have been amazing in their assistance with the letting process."
• "Joe was so helpful, friendly and approachable while my friend and I were trying to find a place to live."
• "Antonia Lenham was the best. She really got what I was looking for."
• "Antonia went the extra mile to assure all of our boxes were ticked."

Cons:

• "I have always held Greenwich Peninsula Lettings in high regard for their quality service, but recent events have left me thoroughly disappointed."
• "Upon moving in, we found a few pieces of furniture that were broken and when we questioned the woman who was checking us in, she said this was an accident after she had attempted to move it."
• "While the lettings team are great (shout out to Antonia), be warned that the property managers (Denise Gallagher in particular) do not respond or deal with issues."
• "TOTAL DISASTER. GP Lettings let our flat to a fraudulent tenant, rent not paid and property severely damaged costing £15k+ to date."
• "I've been in London for 7 years and this is THE WORST lettings agent I ever met. A guy called Ricardo lied to me during viewings about problems with the flat."
• "Do not rent with this company. They're incredibly professional on the front-side with a great sales team, and utterly incompetent at repairs, management, and check-out."

Property Quality

Pros:

• "The rooms are spacious with riverside and city views. Residents have access to a top gym facility, a stunning heated pool, and panoramic rooftop views."
• "The apartments are beautiful, hence the 3 stars, overall it has been disappointing."
• "The apartments are on the expensive side and a lot of that is down to the location, but with everything else on offer - 4+ gyms with modern equipment, a heated indoor swimming pool with panoramic views over the O2, a sauna, indoor & outdoor sunbeds, on-site personal trainers and classes, a communal WFH space, privately-bookable and communal terraces, complimentary health & wellbeing events, 24hr concierge service, exceptional pre-sales experience, vibrant & passionate staff - you really are getting a premium experience that justifies the price."
• "I had a great stay at my time with Greenwich Peninsula Upper Riverside the buildings are very futuristic and area."

Cons:

• "Maintenance is appalling, the hallways and lifts are always littered and unclean. Security is very lax, anyone can gain entry to the building anytime."
• "Poor management of buildings and little accountability taken."
• "The steam room by the B2 swimming pool was out of order for a month, and rare actually manages to generate some steam when working. The ventilation above the pool often has a bad smell to it and makes swimming unpleasant."
• "Despite emails, windows never got cleaned - in over 12 months. So looking through dirty out of your flat windows."