The Lord Grenfell Reviews Summary

Category: Pub Maidenhead

Address: 22 Oldfield Rd, Maidenhead, SL6 1TW, United Kingdom

Phone: +441628620705

Rating: 4.3
based on 173 reviews.

Staff and Service

Pros:

  • "Staff were really lovely, as is the venue."
  • "Upon arrival check-in was prompt, professional and seemingly organised."
  • "Nice relaxed atmosphere and the service was great."
  • "The staff are always so welcoming."
  • "Very friendly and welcoming and a lovely atmosphere - very kind to our dog also."
  • "The staff are so lovely here too, very accommodating and cheerful."
  • "Staff attentive and welcoming such a great experience."

Cons:

  • "Looks like it’s been refurbed really nicely but when we visited was dramatically under staffed."
  • "The barmaid was clearly struggling on her own trying to do everything alone."
  • "The service however was awful!"
  • "The service was appalling from start to finish."
  • "Service was very slow and not very professional."
  • "Don’t know if they were short staffed but service very slow and had to ask for the table to be cleared after the meal."
  • "Very very slow service - waited 30 mins just for drinks."

Food Quality

Pros:

  • "Food has dropped off since reopening, its good but not great like it used to be."
  • "Lovely atmosphere. Amazing range of beers and wines and we enjoyed it so much we decided to eat there and we were not disappointed."
  • "Very pleasantly surprised by the wide choice of vegetarian food."
  • "The green curry was very authentic with Thai vegetables rather than being full of red pepper and courgette like most restaurants."
  • "The food was delicious, I had a burger and it was HUGE!!"
  • "The food was absolutely amazing!"
  • "Food was beautiful and a fair price for the quality."

Cons:

  • "The food was inedible and at no point were we asked if everything was alright with our meals."
  • "The food I had was ok but not worth the £15 price tag, it was real generic quality pub food."
  • "The burger had absolutely no flavour apart from charcoal as it was completely nuked black."
  • "When the food finally arrived it was not good and by the time we got the condiments and cutlery it was cold."
  • "The pie was chicken and very dry, I couldn’t get a knife through the pastry."
  • "Food was mediocre - steak tasty with chips, but just a handful of bagged salad so very much pub grub vs gastro."
  • "Rotten lettuce in my burger. Absolutely stank and completely inedible."

Ambience and Venue

Pros:

  • "Amazing outdoor space which is open all year but particularly splendid in the summer."
  • "The pub has a lovely atmosphere too with a lovely outside area."
  • "Really welcoming and warm ambience -- great pub feel with good lighting and everyone, so friendly and happy."
  • "It has a perfect beer garden and the Sunday Roasts are amazing."
  • "Great food and beautiful outdoor eating garden."
  • "The garden is all weather with lights heaters and flame features."
  • "Nice pub! Bigger than it looks from outside."

Cons:

  • "Decor is nice but it was very 'chritmassy' in the bar where we entered but didn't seem so in the dining room and the lighting could be warmer."
  • "We stayed in one of their rooms and for the price they were very disappointing."
  • "The showers were dirty... In one of the rooms the drain was blocked, in the other room the shower was broken and it was not possible to take a hot shower."
  • "The room was cold and damp. The carpet looked old and dusty."
  • "Could hear everything in room above, including speech. Floorboards creaked."
  • "Unfortunately, other patrons nearby our table were very loud and affected our dining experience."
  • "The bathroom was shabby & old with black mould in shower."

Drinks Selection

Pros:

  • "Lovely pub, great choice of gins and well prepared food."
  • "Having a new craft beer place in town was exciting for me and the beers we had were fantastic, Electric Eye especially."
  • "Fantastic range of beers including from local breweries, which is a welcome sight."
  • "Drink range is class and has something for everyone."
  • "Huge selection of ales and ciders."
  • "Very helpful staff and a great range of beers and gins to keep me and my wife happy!"
  • "My husband counted 27 types of beer/cider on tap, including from the local brewery."

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