Pizza Express Reviews Summary

Service

Pros:

• "Our server Eduardo was incredible and very attentive to our table."
• "Our waiter was very attentive and helpful."
• "Myself and my partner went in during a busy dinner rush and our server Patricia couldn't have been more helpful."
• "Great service from Patricia, she was so friendly and kind."
• "Patricia couldn't be more accommodating."
• "She was really friendly and chatty and was there to make sure I had a great time."
• "Always great service at this restaurant; we often visit on family trips to London."

Cons:

• "Came here after theatre last week, restaurant was quiet but we were ignored at front of house."
• "Service was poor with exception to the lovely runner who bought us our pizzas."
• "We were greeted by a not so welcoming member of staff."
• "Entered restaurant after watching a musical, service was very poor and extremely slow."
• "The night that we went it was a tiny bit busy and there wasn't much space to move around."
• "Her manager was disinterested and not empathetic or professional at all in my view."
• "Waitress forgot water for table and food came out in stages."

Food Quality

Pros:

• "Pizzas are great and there are also various more healthy options available - salads and pastas of varying hues."
• "Food was good, fresh, lots of options fit the kids. Burnt ends bbq pizza was pretty dope."
• "The food was fantastic."
• "The food was delicious."
• "Lovely restaurant and great food."
• "The food was delicious and cooked expertly by Darius, Jhon and Walter."
• "What an amazing place to have dinner! We had the Xmas specials and they were delicious!"

Cons:

• "The food was absolutely awful!"
• "Terrible food, horrible to be pressies."
• "The pasta was burnt, and tasted like it was pretty old and reheated."
• "Worst pizza place for theatre visit never go back again wife had a bruschetta too much onion and unedible I had a sloppy giuseppe the ingredients were few n far between."
• "The starter (garlic bread) was raw…….the pizza was not much better."
• "Such a horrible food. Pizza xs sized, badly cooked, very poor toppings."
• "The pizza's were either burnt or under cooked."

Ambiance

Pros:

• "Situated in the middle of Theatre land and the West End is this light, airy and friendly restaurant."
• "The restaurant was lovely and cool on a very hot day, busy but calm and great service."
• "Just a 5 minute walk from Piccadilly Circus is this beautiful establishment located."
• "Lovely little plate opposite his Majesty theatre and beautiful decor inside."
• "Restaurant very well laid out to accommodate a lot of people whilst not feeling cramped like most London chain restaurants."

Cons:

• "The ambiance and the deco aren't something you will especially remember."
• "That's a shame because there is enough spaces and elements for doing something different, a place you will want to come back. That's absolutely not the case here: it's a 'normal', classical pizza's restaurant."
• "Avoid sitting in the basement, where you could be at one of the tables three metres from the gents toilet door, which won't shut!"
• "place was clean although our party we should've asked for ground floor as one of our group struggled with stairs."