Compushop Reviews Summary

Category: Computer repair service

Address: Opposite Ambala Sweets, 101 Cranbrook Rd, Ilford IG1 4PU, United Kingdom

Phone: +442085533362

Rating: 4.9
based on 192 reviews.

Quality of Service

Pros:

  • "The Price Was Completely Pleasant And The Quality Of Work WAS BRILLIANT!"
  • "Managed to detect and repair fault instantly on my laptop."
  • "They fixed it within a day and I’m very happy with the service."
  • "Recovered all my data from old hard drive and transferred to new hard drive and my Macbook is working fine as it was before."
  • "They fixed my broken laptop screen and battery issues very quickly and for a fair price."
  • "The good and neat work was completed in 3 h for a very reasonable price."
  • "They tried their best to repair but ended up replacing the logic board in just 1 hour with a high-quality replacement part for a very reasonable price."

Cons:

  • "I cannot give a 5 stars rate as such situation shows a luck of professionalism."
  • "Messed up my phone they took it and they gave it back with more issues now I have to buy a new phone."
  • "However one of my screws has been lost by one of the staff member."
  • "When I've brought it back screw was replaced again but such imperfection could not be removed."
  • "Worst quality product for the price 10£ for this termal paste he said is for cpu i was loking online and this is the worst termal paste is not even recomanded for cpu is used for batery and power suply ( they charge 10£ for this and online is like 1.99 ) Non profesional"
  • "Paid £50 for a iphone 6s screen which I found a good deal. However upon repair I noticed that the 3D touch is now extremely sensitive."
  • "Also all the reviews below they make their customers write them at their shop for a little discount. so don't trust them."

Customer Service

Pros:

  • "Really friendly and helpful staff with a genuine desire to help you out."
  • "They are honest on their thought process before a repair and assisted me with information that I would need to be aware of."
  • "Very good customer service, the manager very understanding about IT problems and explained in lay-man terms all my enquires."
  • "Their staff are professional, cheerful, attentive, customer service oriented and very pleasant!"
  • "The guy was friendly and knowledgeable, and he was able to fix my broken screen quickly and efficiently."
  • "The technician explained everything in a way we could understand easily."
  • "They called to explain the issue and different options available before commencing work."

Cons:

  • "I cannot give a 5 stars rate as such situation shows a luck of professionalism."
  • "However one of my screws has been lost by one of the staff member."
  • "When I've brought it back screw was replaced again but such imperfection could not be removed."
  • "Also all the reviews below they make their customers write them at their shop for a little discount. so don't trust them."

Price and Warranty

Pros:

  • "Superb Prices With Superb Warranty & Guarantee !"
  • "The cost was amazingly 40% less than another place I tried."
  • "Apple quoted me £300, these guys quoted me £120 for my apple screen to be repaired."
  • "Their work is guaranteed for three months too which gives peace of mind."
  • "Their Warranty Cannot Be Beaten."
  • "Also gave 1year guarantee for replaced/repaired parts."
  • "The charge was a reasonable and the job was professionally done."

Cons:

  • "Worst quality product for the price 10£ for this termal paste he said is for cpu i was loking online and this is the worst termal paste is not even recomanded for cpu is used for batery and power suply ( they charge 10£ for this and online is like 1.99 ) Non profesional"
  • "Paid £50 for a iphone 6s screen which I found a good deal. However upon repair I noticed that the 3D touch is now extremely sensitive."

Efficiency and Turnaround

Pros:

  • "It was ready by 12:30pm."
  • "All work was done with in one day."
  • "was fixed on same day."
  • "fixed it within 20 minutes while i waited."
  • "Issue resolved in less than 30 minute."
  • "It was repaired same day. Very good price was offered and very friendly staff."
  • "It was fixed next day."

Cons:

  • "It took awhile to fix as there were too much in it. But I'm very satisfied with the result."

Thanks! Your review is awaiting moderation.