Harvester Beaten Track Reviews Summary

Service

Pros:

• "I went into the restaurant today to get some lunch and a lovely handsome young man called Scottie served me."
• "We were shown to our table quickly and told which items were unavailable so we didn't have to change our order at the last minute."
• "Friendly, polite and had great recommendations and advice when we asked questions he didn’t hesitate to answer, which showed he knew his stuff."
• "Had a really enjoyable evening here, our servers Ebony, Katie and Rhi were all very friendly and looked after us brilliantly."
• "Excellent management and organisation and tentative service from Miles, Katie, Elliot and Karris."
• "Floor staff Rhi, Ebony and Tash made our visit welcoming and sorted everything we need."
• "Thank you to Holly and the team."

Cons:

• "I don't think the waitress really wanted to be there!"
• "Whoever manages this restaurant seriously needs to get more staff in, rather than have them all running around like headless chickens."
• "No customer service or even a smile."
• "The experience was let down by... noisiness."
• "We were made to feel like a total inconvenience."
• "Manager said delivery had not happened which is an excuse used on previous occassions."
• "At no point did we see a manager or floor supervisor to speak to in person or would have raised the issues in person. Overall, appalling service, dirty tables and surrounds and poor food."

Food Quality

Pros:

• "Steak was much better than I expected as was the whole meal."
• "Chicken bacon waffle stack was scrummy."
• "Never had a bad meal here."
• "Overall, good food and didn't have to wait long for it."
• "Food was generally fine."
• "Food was good although you're not allowed to get your own salad from the salad bar you have to be escorted."
• "The food was also amazing, I had a ribeye it cooked exactly how I wanted it with the food being served very fast, which is always a bonus."

Cons:

• "The price for the burgers are to steep too."
• "Christmas festive lunch was rather tasteless."
• "Whilst the food we had was very good and the service was ok, there were a significant number of items not available from the menu."
• "The worst part of the whole evening is the fact the barmen ate food straight from the salad bar."
• "Many items were unavailable, particularly on the dessert menu."
• "Food portions were small - I've never seen such a small 1/2 chicken."
• "The chips were dry and bland."

Atmosphere & Cleanliness

Pros:

• "Always good service and a great atmosphere."
• "Nice atmosphere. We just popped in on the off chance."
• "Very nice meal, good service and nice atmosphere."
• "Staff were great, friendly and very accommodating."
• "Reasonable prices."
• "Love it now, went down hill a few years back, definitely turned it around now, good menu choices nice portion sizes, salad bar better than ever."
• "Clean throughout and immaculate toilets."

Cons:

• "Biggest upset was that the salad cart was pretty much empty and no bowls left."
• "First of all, the place has a weird smell as soon as you walk through the door...The bathrooms also smell."
• "Picked up a bad vibe from lack of customers and attitudes of staff."
• "Shabby seating and unkempt paving didn't look good."
• "Salad bar was almost empty and what was there was not being re-plenished."
• "Every time we go here recently the salad bar is pretty much empty and they don’t have the pasta or any butter for the rolls."
• "Dirty floors,salad bar was virtually empty no bread rolls."

Value for Money

Pros:

• "Groupon deal which was a 3 course meal, great value for money!"
• "Lovely waitress, Salad bar is always good there, never messy, always full too."
• "We have been a few times for breakfast... excellent value for money."
• "Their dirty chips is everything, halloumi and nachos on point."
• "Reasonable prices and family friendly."
• "The salad bar is open but you go up with your waitress and they serve the salad for you....it makes it a lot cleaner and more appetising."
• "Great vegan burger (seriously, try it) and salad bar well stocked."

Cons:

• "The food is over priced. My lad had garlic bread that cost £4.99 so we were expecting a couple of pieces at least."
• "Food was Delish- hot and fresh."
• "The food quality has been dropping for months."
• "Steak were tough and inedible, gammon very salty."
• "However they were out of a lot of food, including gammon and even burger buns."
• "Had to wait a long time for drinks even though there were staff standing at the bar."
• "At nearly £60 for 3 of us, I felt high price for average food."