Dexters Cricklewood Estate Agents Reviews Summary

Agent Professionalism

Pros:

• "Tyler Dennis, one of the best estates agents I have come across."
• "Moritz... listened to what I am looking for in a property and was happy to discuss it with the landlord."
• "Joseph Sloan... Showed up on time at the viewing and answered thoroughly to all my questions."
• "Ade is a true asset to Dexters; he put us at ease during the process and thoroughly discussed the property."
• "Nathalia ensured that our calls were a priority."
• "Moritz made the process simple and easy. He was very professional throughout the process and very accommodating."
• "Ade made the whole process smooth, stress-free and very fast!"

Cons:

• "Put up a to let sign in front of my house without permission, turns out they made a mistake and it’s another house they are letting down the street."
• "All the attention and prompt service disappeared and I was left waiting for call backs that never happened."
• "However, the tenants were a nightmare and Dexters were chaotic."

Communication & Responsiveness

Pros:

• "Chris was very quick and helpful and managed to send me my old document in just a couple of hours."
• "The team at Dexters have always been quick to respond and react along with keeping me informed at every step of the way."
• "He is responsive and readily contactable, answering all queries giving you an honest opinion."
• "He is punctual to appointments, well-mannered and answered emails and phone calls in an appropriate tone and with clarity of purpose."
• "Both were engaging and the communication was brilliant."
• "Moritz... always replied quickly to my email."
• "He always calls back within a day if you have any questions."

Cons:

• "All the attention and prompt service disappeared and I was left waiting for call backs that never happened."

Customer Service & Support

Pros:

• "Since the first moment I spoke with her, I found her to be a highly attentive agent, almost as if we were her only customers, although we know that was not the case."
• "Thank you guys, you made the whole process so seamless and simple. Thanks Tyler, Chris and the amazing 5 star team. Cheers."
• "The whole team are very professional, kind and easy to work with."
• "Strongly recommend their services."
• "The whole team (I engaged with Samara and Neela the most probably) were very helpful, informed and professional throughout."
• "Everyone was continuously aware of the current state of affairs with my property."
• "They handled everything effortlessly and flawlessly and kept us updated regularly whether there was good or bad news, which we really appreciated."

Cons:

• "However, the tenants were a nightmare and Dexters were chaotic."