Address: The Dunes, Sea Rd, South Shields NE33 2LD, United Kingdom
Phone: +441914561133
Rating: 4.3
based on 113 reviews.
Value for Money
Pros:
"This day my partner and I took advantage of their lunch time special which at £6.95 for three courses is excellent value for money."
"Cheap and cheerful Italian, specials are excellent value for money."
"Always a lovely meal we go at lunch times the food is very enjoyable tasty and excellent value."
"The best value for money meal we have ever had."
"Went for the lunchtime special of 3 courses for £6.95 and wasn't disappointed, food was lovely and big portions."
"Service was really good as well.....all this for under £25."
"Amazing place to eat. Don't know how they do it but 3 courses for £4.95 wow."
Cons:
"We were charged £2.50 extra per person for gluten free pasta."
"Food was awful we had gluten free Penne Marinara Pasta, the pasta was overcooked and mushy and no taste at all."
"The lasagne had hardly any mince in, might as well of just eaten the pasta sheets."
"Service was fast… they want you in and out. Two course lunch meal seems really good value, but the food was pretty terrible."
"Food was mediocre. Food was not fully cooked. Overpriced."
"Such a shame. They clearly dont care about their customers. I dont understand why do you keep this place open? Awful overpriced bland food!"
"Tasteless and everything looked chucked on the plate."
Service Quality
Pros:
"The service from some of the servers was excellent but the manager is just rude."
"Quick fix when ya hungry. Excellent service even though its always very busy."
"Service is great too with very friendly staff and food comes quick."
"Staff were very helpful and friendly, will definitely return."
"Not long to wait, quick service even though really busy food came pretty quick and was piping hot, definitely recommended a visit, will be going again."
"Service was very quick and the food was delicious."
"Waiter was very happy and was keeping my kids amused with funny faces and free sweets afterwards."
Cons:
"Absolutely disgraceful of a place, manager has a sheer attitude problem."
"AVIOD.....Would give them 0 stars if I could....very bad management, rude and happy to let customers down."
"Some of the staff were friendly but one who served us plonked the food down in front of the wrong people, barely made eye contact and was distracted while serving us."
"Food was good staff on the other hand different either really rude or stupid!"
"Waited in queue 2nd in front to be seated at table waiter came over asked if we would like to sit outdoors to which we replied yes took us round outside sitting area and realised someone already had table so we walked back around dunes entrance to be told we would have to go to the back of queue which was now very long after already waiting very rude."
"waited in a que to eat for waitress to tell me there is table in the outside seating area for him to take us there then be told its gone then took back to the que at front tho then same waitress walks straight past us and seats people behind us absolute shambles."
"The staff were quite rude. Also my niece's spaghetti was ice cold as if it had come out of the fridge and the staff moaned about fixing it."
Atmosphere
Pros:
"Happy atmosphere! Definitely my go to place to eat!!"
"Always buzzing in here."
"The atmosphere was good as well as the service."
"Great atmosphere."
"Lovely environment and very calm atmosphere there as well."
"Everything was fine, the meal, the service, the atmosphere."
"You're always guaranteed excellent and friendly service from the staff."
Cons:
"A very disappointing visit. We’ve never previously had a bad meal at Sambuca's. It was very busy and vibrant so we looked forward to excellent food which has always been the case at any of the restaurants we’ve frequented."
"The restaurant was noisy and uncomfortable. Had to wait for the table even though l booked it."
"This place just feels like they want you out as quick as possible so they can fill your table."
"Was a little noisy but it was Xmas time."
"Booked early because it was a bank holiday weekend a table for 3, only to be squeezed onto a table meant for 2."
"The restaurant was noisy and uncomfortable."
"Booked early because it was a bank holiday weekend a table for 3, only to be squeezed onto a table meant for 2, struggled to get the plates on the table luckily there was a window ledge to put the drinks on otherwise we would have knocked them over, food was good but manners were terrible, also waited 12 minutes for the bill to come, wanted to seat us outside and were only interested in the party of 12 booking we were not looked after not recommend."
Food Quality
Pros:
"it's a fab restaurant with a pasta to die for and pizzas are also fab."
"Food was served really hot, and really lovely, friendly service."
"Food is delicious! Potato skins are cooked amazingly and workers are so lovely!"
"Love it here. Recently been for friends birthday and had the lasagna. It was beautiful."
"Everything is clearly freshly made."
"The food was delicious, we had muscles in garlic butter, fries and bought my Bulldog Bobbles a child's meal hamburger which he loved."
"If you want a great tasty nice quality Sunday lunch then look no further."