"The steak that came out was chewy and was cooked throughout even though we asked for it medium-rare."
"Poached eggs were a bit watery."
"Food was a bit of a let down for the price."
"The Chicken lacked BBQ flavour, it was dry where they mostly kept under a heater."
"Korean wings were dry and not very Korean."
Service
Pros:
"All COVID-19 precautions were in place, a big plus to management & staff who were professional & friendly."
"The staff were very attentive and friendly, the food came out quickly and everyone said how good it was."
"Lovely location and the most amazing staff on today - they couldn’t have been more friendly, kind and helpful."
"Superb service from a lovely waitress, great humor and honest too."
"Service brilliant no waiting for long periods of time."
"Staff super friendly and welcoming, even though we were running late, we called and they accommodated us without hesitation."
"Very friendly staff who were welcoming, helpful & professional."
Cons:
"The most terrible service in the UK."
"Inattentive service, slow arrival of food."
"Their negative expressions and insincere demeanor were evident in their interactions with both myself and other customers."
"I entered the restaurant area and spoke to female member of staff asking her where our table was, reply 'Sorry I'm really busy at the moment' very odd response."
"Regularly incompetent, even to the extent of bringing the wrong birthday cake to the table."
"Service was very slow - seemed under staffed?"
"A huge disappointment with the meal."
Ambiance and Location
Pros:
"Large car park."
"Under cover and with a heater this was perfect."
"Beautiful pub and garden."
"Lovely cosy atmosphere with a few fire options to choose to sit beside."
"The setting is beautiful, warming and comfortable, with plenty of space between tables so you don't feel like you're being overlooked."
"Gary looks after the grounds and in summer it's a pleasure to sit outside and look at his work grass, flowers, shrubs all immaculate."
"The atmosphere is very welcoming."
Cons:
"Too many dogs under the tables which caused problems at times."
"The problem is that we were asked to vacate our table at 20:30, while still finishing our drinks."
"Seems a shame that the car park does not cater for the number of clients."
"The car park does not seem to have the capacity to cope with a busy service."
"Also don't get the table next to the door its alway opening."
"The final straw was the Ladies toilet which looked onto to a flat roof. Couldn't believe my eyes, excrement on the roof area!!!"
"But was not happy that someone had their dog sitting on a seat of the picnic bench."
Value for Money
Pros:
"For three courses we paid £40 each including some drinks."
"Drinks costs are reasonable as is the food which is to be fair very tasty and well proportioned."
"The food is excellent and at a reasonable price, especially taking account of the great atmosphere and ambiance."
"Good range of ales."
"Good location with plenty of rural walks nearby highly recommend."
"The service and food was fantastic."
"Highly recommend"
Cons:
"Not only is it illegal to charge us the wrong price, but it put my mother in law in an awkward position as she was kindly paying for our meal."
"For about £35 we got (decent) burgers and horrible chips, two drinks (one coke and one pint of ale), friendly waiter but no real service to speak of."
"The bill came to over 88.00 for the two of us... the standard of meal did not reflect this extortionate price."
"Food average but expensive."
"Service was very poor. Had to ask 3 times for drinks which came late and had to ask twice for the bill."
"Food was a bit of a let down for the price."
"Very disappointed overall. And over priced my husband said."