The Pillar of Rock Reviews Summary

Service

Pros:

• "Using the Weatherspoons app here is really quick to being served with the food."
• "Staff were friendly and quick to serve."
• "The staff are friendly and helpful."
• "Staff lovely and really helpful."
• "The service very fast."
• "Good service from staff."
• "Orders at your table without long delays."

Cons:

• "Worn out chairs very slow staff who don't care."
• "staff member who dealt with us showed attitude"
• "And the amount of people walking out through lack of service at the bar is a joke."
• "Very slow service."
• "Waited for the food for over 30 minutes."
• "Absolutely abysmal service!"
• "This weatherspoons has the slowest service I have ever experienced."

Food Quality

Pros:

• "Food was good, nice selection of real ales."
• "Food as always in Wetherspoons real value for money and top notch cuisine."
• "Fish was pipping hot."
• "Food was great, polite, helpful staff."
• "The breakfasts were delicious."
• "Both meals were cooked good and we enjoyed them."
• "The food is reasonably priced and very tasty."

Cons:

• "Very poor quality food!!!!! portions very small one spoon of mushed peas with fish is appalling!!!!!"
• "Below average food and no customer service."
• "This is the worst Wetherspoons. The food is terrible."
• "Absolutely disgusting breakfast was cold the scones were like eating sawdust the staff were miserable only got 1 star for the coffee .first time visit for breakfast won't ever be going back avoid it vile ."
• "Food was OK But as I left with my 5 year old daughter ito was very busy with drunk hanging around the bar and door with a sick smell."
• "The food is terrible. Ordered and paid for 2 meals and didn’t get what we ordered."
• "The food: well overcooked the 'American style beef burger I ordered was burnt."

Cleanliness

Pros:

• "Place clean, staff friendly and professional."
• "The ladies toilet is the best my daughter has ever seen!"
• "Nice and clean."
• "Nice smart decor, tidy toilets."
• "Clean pub and relaxing."
• "Pub was clean, good selection of tables inside and out."
• "Always nice. Very helpful staff. Lovely atmosphere."

Cons:

• "We walked into this pub at 1.15 2/11/16 lots of empty tables all cluttered with dirty glasses and crockery. Staff too busy hiding and chatting in their little cubby hole behind the bar."
• "Tables left uncleaned."
• "Dirty tables were not getting cleared around us."
• "Tables are often sticky, sometimes we have taken a seat when someone has just finished eating and the table isn't even wiped."
• "Tables had not been cleaned, food, salt and alcohol and that was a clean table."
• "Tables un-wiped and floor filthy."
• "The counter was also filthy. Not once was it wiped down."

Atmosphere

Pros:

• "There are 3 different outside areas to sit and enjoy the sunshine and a free car park to the side just tops this Wetherspoons off nicely."
• "Great pub near to the castle with parking and a great atmosphere."
• "Good atmosphere, everything reasonably priced."
• "Great food, friendly staff and good location next to Bolsover Castle."
• "Lovely atmosphere, good food and reasonably priced."
• "The decor and different areas in the place are great."
• "Lovely atmosphere, good food and reasonably priced, only trouble as with all Wetherspoons the toilets are up two flights of stairs."

Cons:

• "Visit marred by children running around."
• "The staff looked miserable, didn't smile once, were like robots."
• "The front part is smart enough but I didn't like it the further I went in. Some of the seating was badly damaged and lacked atmosphere."
• "Fairly typical Wetherspoons pub... Often a bit noisy and shouty."
• "What let the place down was the filthy stained bench seats."
• "It's an embarrassment to this historic town!!!"
• "No one said hello. No conversation at all when food delivered."

Value

Pros:

• "Usual Wetherspoons value for money."
• "The usual good value selection of food and drink."
• "I couldn't believe the price... it was so cheap."
• "Prices were very competitive for the quantity/quality of food."
• "Value for money and a little bit brighter than some weatherspoon pubs."
• "The large mixed grill was unbelievable good value and perfectly cooked."
• "The drinks on draft are very competitive in price."

Cons:

• "Average - Doombar appeared watered down / not as much flavour as it should have had"
• "Food was average, service was fast. However nearly everything on the menu was out of stock."
• "No mixed grills, no pizzas, no chicken jalfrezi. 45 min delay on food."
• "The classic steak came with a jacket potato no peas or garnish."
• "Food was over cooked, naan bread hard in places."
• "The food: well overcooked the 'American style beef burger I ordered was burnt."
• "Burger I ordered was as dry as Jesus's sandal."