Address: Needingworth Rd, St. Ives, PE27 4NB, United Kingdom
Phone: +441480300930
Rating: 3.8
based on 292 reviews.
Food Quality
Pros:
"The chicken and ribs were delicious."
"You really do deliver tasty food at great value."
"Food was great and the alcohol wasn't bad either."
"Food was fantastic, can't grumble at all, especially for the price."
"The food was delivered quickly and was tasty."
"The food was very good and everyone was served at the same time so we were all able to eat together."
"Clean, nice decor most importantly the food was excellent."
Cons:
"The only reason I didn't give a 5 star rating was that one of the group stated that the gravy with his dish was not hot."
"The food was uneatable after waiting for nearly an hour, the pizza was burnt black and tasted burnt."
"Waffles on the children's meals overcooked."
"Absolutely disgusting. Food was poor."
"Unfortunately my wife's main meal Beef Lasagne tasted awful a tasted that lingered on the palette."
"The chicken wings were pallid and sweaty looking devoid of flavour."
"The food istelf was hot and definitely freshly made and was really nice/good quality."
Service
Pros:
"Kids love going here for something to eat."
"Great service and helpful menu information."
"Good old pub food with a menu you see repeated everywhere but here the difference is the presentation and totally the fantastic service from all the staff."
"This a great place to dine. Food is really good and the staff are always pleasant and friendly."
"The service's from Paul I think was assistant manager was amazing friendly and very helpful."
"The service was excellent, 2 very friendly elves looking after us."
"The staff, especially Dan and Guido were helpful and informative and friendly without being intrusive."
Cons:
"Terrible overall experience."
"A total lack of interest. How can things change so much?"
"Witnessed bar staff being rude and blunt to someone saying βyou Basically have 15 mins to eat so no, you canβt have foodβ."
"Good service was let down towards the end of the evening when our server disappeared and all other staff strived to avoid eye contact."
"Been here twice recently on a Friday evening (1830 or so). Each time, we were advised that there was a 1 hr wait for food."
"Very disappointed was left sat at the table for over 30 minutes after main course no one cleared down or offered dessert."
"The waitress with blue hair, was shocking, took an hour to arrive with the mixed grill that was ordered."
Value for Money
Pros:
"Having been away on holiday in Tenby recently it was great to be in a place where you can get a main course at an affordable price."
"Check out was easy and it was excellent value for money."
"Price was really good."
"Three courses, drinks and under Β£45 was excellent value."
"Can't fault anything at those prices."
"Great value for your money."
"The menu was varied and my chosen meal was very tasty and perfectly cooked."
Cons:
"Rip off place. Tells u two steaks and wine for 20 pounds first time we went they said they had given us the wine that wasn't in the offer and we had to pay the extra."
"Food took a long time to come out, no warning of delays when on a tight schedule."
"The longer we sat, the more flies I noticed, on the walls, windows, carpet, furniture etc."
"Decent food, but stingy and frankly falsely advertised dessert sizes were definitely not value for money."
"Sunday chicken and roast potatoes very greasy."
"Food quality degraded over years... salad was poor looking, hunter chicken was extremely dry."
"Food over cooked, dry and over priced."
Cleanliness
Pros:
"The building is modern and nicely decorated."
"The Marsh Harrier was incredibly clean with nice decor."
"The table, bar, restaurant and toilet facilities were clean and tidy."
"Toilets were clean."
"You could smell that it was clean in a good way."
"Decent place to come with our boys yesterday lunchtime. Clean and tidy everywhere."
"The toilets are kept clean which I find a huge bonus."
Cons:
"Childrens area amusements filthy as was high chair."
"The chairs were stained and not wipe clean, the pub was clean and the staff rapidly cleared and cleaned vacated tables."
"Ventilation in the restaurant and was very hot."
"Shame they had ran out of Pepsi max and Pepsi, also toilet floors were very sticky π¬."
"Decided to site inside, furniture was tatty, falling apart."
"It was beyond dirty, seemed to be understaffed."
"The half roast chicken was over cooked dried out and you couldn't even cut into the chicken."