Starfish & Coffee Reviews Summary

Food Quality

Pros:

• "The bacon pancakes were really tasty."
• "Their food is 10/10, I have had their full English and the autumn eggs and I LOVED those dishes."
• "The pancakes are amazing and they know how to do proper crispy streaky bacon."
• "I had the English breakfast and that was delicious - the sausage was great!"
• "The food and drink took a little longer than expected but the food was outstanding!"
• "The veggie full English was also great, the eggs were replaced with a light and fluffy tofu lookalike which tasted like eggs."
• "The vegan pumpkin pancakes made me smile from the inside out! So amazing."
• "The food is exceptionally good. Nice café and good selection for drinks and food."

Cons:

• "The veggie breakfast was also delicious but not piping hot."
• "Waited 20 minutes for Benedict’s egg, and the eggs were overcooked, more like boiled eggs on bread."
• "Food took nearly 30 mins. Not sure what happened as no explanation was given."
• "Waited a much longer than usual time to be seated, despite a reservation."
• "Ordered loose leaf green tea which was served right away. Then we ordered veggie and vegan breakfast. Food took nearly 30 mins."
• "Had great expectations and would have really liked to love it, but sadly today's brunch disappointed us."
• "Food was good but the service could use a little work. Getting a table at a busy time is a little wonky."
• "Had the vegetarian breakfast in an attempt to be more healthy. All great but the sausage was a little disappointing."

Customer Service

Pros:

• "The staff was very friendly and attentive."
• "What I like most about this place is their staff, they're so nice and attentive, I always feel really welcome."
• "The staff were sweet and friendly and made great conversation!"
• "Friendly service and attentive with customers needs."
• "The staff could not have been friendlier (even on the busy Saturday!) and the breakfast and chai latte were delicious."
• "The staff are so friendly and really helpful. Such great veggie and vegan options too."
• "The staff were even understanding of our defensive dog!"
• "We visited from Atlanta GA. This is a great restaurant off the beaten tourist path in Brighton. The food, the portions, and the service was all top tier."

Cons:

• "We waited a further 10 minutes for water, which we had to ask for again."
• "I visited the place on my way to tennis in queens park for a coffee and to send an email. I was told laptops are not allowed."
• "We were seated quickly, but left for 10+ minutes or so before our orders were taken."
• "Once the breakfast came, the bread was tough (unaided by the blunt knife), no butter, the bacon was overdone."
• "Rude manager - told to move table mid-meal."
• "Extremely disappointing first experience. Went with a few friends to get work done and order coffee. As soon as we sat down, the owner was bombarding us to order something."
• "Was waiting outside for takeaway coffee and another couple without a booking were told that they would see what they can do to find them a table. Lazy staff with attitude."
• "We then ordered two lattes and waited another ten minutes only for a member of staff to come round and ask us what we ordered again."

Ambience and Location

Pros:

• "The atmosphere is also amazing, it's a really clean space, they have outdoor seating too which is great."
• "A lovely bright location on the corner opposite Queens Park to watch the world go by."
• "Visited this place as a recommendation from local relatives. We truly enjoyed this atmosphere here, lots of lighting, simple and artistic interior design."
• "They also asked about allergies (which we didn’t have although one of my other children does so helpful to know for next time!)."
• "Located near Queen’s Park just a few minutes walk from Brighton Pier and away from the busy central Brighton."
• "The café has a nice vibe, bright and clean. A few hanging plants and lovely little touches such as fresh flowers on the table."
• "Dog friendly indoors and outdoors seating available, in a less touristy area."
• "Cool little cafe that I was a regular at before moving to Wales. It was a must whilst back in Brighton and it's as good as I remember."

Cons:

• "Slightly noisy, partly because it was very busy."
• "The food tasted good, but we waited a much longer than usual time to be seated, despite a reservation."
• "Went here for a birthday brunch. The food is exceptionally good. Nice café and good selection for drinks and food. My only criticism and I can't really blame the café owners or staff, it was really loud. Loud like a pub level."
• "Only issue was a slightly overdone poached egg, paired with a slightly underdone poached egg."
• "Inconvenient location and very rude staff. Not taking orders for walk-ins at busy times."
• "It was ok. Nice dog-friendly space with good selection of breakfasts but place a bit of a crèche, food under-seasoned, eggs I’d asked to be poached came out fried and potatoes in chorizo hash were only just on the cooked side of raw."