Mi Chaii - Ilford Reviews Summary

Food Quality

Pros:

• "The large tali for two was great, with soft and tender meat that melted in the mouth."
• "Butter chicken with paranthas, chocolate fudge brownie & ice cream, and the Kashmiri chai were all delightful and very reasonably priced."

Cons:

• "The samosa was tough and lacked flavor, while the kebab was dry and unappetizing."
• "The meat kebab piece was really rubbery."
• "The desi breakfast was tasteless, and the parathas were ROCK SOLID!"
• "Chicken loaded chips were cold, and the chicken was not fresh, tasting like it was reheated from the day before."

Service

Pros:

• "Excellent customer service! They happily exchanged my mistakenly ordered Nutella doughnut for another one."
• "The staff are pleasant, and the location is great."
• "Staff was super nice and service was pretty quick."

Cons:

• "The service was poor, with counter staff not being helpful."
• "Waiters told us to keep an eye out for a table, then made us wait a long time to get our tables cleaned."
• "Service was slow, and it's pretty much self-service with no one to assist or pack up the food."

Ambiance

Pros:

• "The café has a lovely ambiance with pretty furniture."
• "The atmosphere was good and the interior inviting."
• "Deceptively large inside, quite nicely decorated, gives a bit retro feel."

Cons:

• "The music is way too loud, making it hard to have a conversation."
• "It was raining outside and it felt cozy inside, but the staff could have been more approachable."

Price

Pros:

• "Everything we ordered came to £25, which I think is very reasonable."
• "The prices were good too."
• "The falooda was really good and exceptionally tasty, much better than from other places in Ilford."

Cons:

• "I enjoyed the food here; however, I think it's overpriced for the quantity you get (very small portions)."
• "Given the price, I assumed the French toast would have little fruits on the side, etc. However, it's literally the standard egg bread you would make at home."