TGI Fridays - Coventry Reviews Summary

Service

Pros:

• "Fantastic service and food as always."
• "Staff were friendly and attentive and the food was relatively quick considering the place was packed."
• "Our server Leah was great. We didn't have to wait too long even though it was a Saturday evening."
• "Servers ask the right questions, go the extra mile and it doesn't end with customers."
• "Service was excellent from everyone from start to finish, but especially Katie, our server for our table."
• "The service was second to none, and Raaj was extremely attentive."
• "Service was very good, polite and quick."

Cons:

• "Took ages to get served."
• "Extremely slow service despite it being empty."
• "Nobody came to serve drinks, we had to go up and remind the staff we were there."
• "Service very very slow."
• "The service was slow, food came out at different times and was cold!"
• "Service is slow when waiting for plates to be cleared or to ask for the bill."
• "Simply not enough staff to deal with how busy it was overall food was terrible, service terrible."

Food Quality

Pros:

• "A classic TGI experience with great food and lovely wait staff."
• "Great meal, jack Daniels sauce is a must! Love the chicken."
• "Steak were decent."
• "The food was also excellent and we really enjoyed the lively atmosphere of the place."
• "Nice chicken salad."
• "The mac and cheese bites were tasty and the prawns were as well."
• "The food was good quality."

Cons:

• "The food was ridiculously overpriced but the portions were tiny."
• "Food was fine, but we had so many occasions where the wrong food was offered to our table."
• "The burger and fries I ordered was very average for the above average price."
• "Cocktails and starters were lovely. Staff amazing. But the mains are very disappointing. Overcooked steak and burnt ribs."
• "The burger was equally disappointing, dry and not worth the cost."
• "The food wasn't all that but it was tasty at least."
• "The lemon chicken was cold and very dry."

Ambiance

Pros:

• "The atmosphere is so calming and you.feell relaxed to the point of melting and what makes the place great is that you get the 70s 80s 90s all rolled into one over here."
• "It feels very traditional inside, retro looking with an authentic feel to the bar which is great."
• "Great place to hold a party."
• "The food was fabulous, will be returning soon x."
• "Decor is fantastic, gives the tgif vibes."
• "Love the wall decor, the yellow cab out front and the bar."
• "The overall atmosphere of the restaurant is more along the lines of being a diner. Which I prefer as it's more relaxed and welcoming."

Cons:

• "Very noisy restaurant, not place to go if you want to chat, had to shout, it was that noisy!!"
• "The only negative is how loud it can be in there."
• "There wasn't 1 thing we ordered that didn't have an issue. Music was way too loud and wasn't in keeping with the place."
• "I am disappointed ☹️ in Fridays 😑 have been with some friends was very loud witch i can understand because was Saturday….."
• "It was a bit noisy so I wouldn't choose it if you want a nice quiet meal!"
• "Also very cold where we were sat."
• "The 'blue cheese coleslaw' was very questionable... deemed it inedible."

Value for Money

Pros:

• "If you sign up for the TGI Fridays App, you can also get some freebies added to your platter."
• "The appetizer and main meal for £15 is a good deal."
• "Had a really nice Sunday afternoon. The food was amazing. Highly recommend 'The Boneyard', only if you're really hungry though!"
• "Price a bit high but worth it for the ambiance and quality of food."
• "Food was lovely, well wrapped up for us."
• "The food was absolutely scrumptious and we didn't end up unwell after it which is a win in my eyes especially eating out with allergies."
• "Overall a good place for lunch, especially with kids. Lots of varieties in the menu including breads, pasta, steaks."

Cons:

• "Would not recommend and considering it’s not cheap either I would look elsewhere."
• "The food was ridiculously overpriced but the portions were tiny."
• "It is more expensive than your usual food places but for special occasions its ok."
• "The burger and fries I ordered was very average for the above average price."
• "Definitely not worth the £15.50 price tag."
• "For the first time left feeling hungry probably won't bother going back as now very expensive for nothing special."
• "£99.80 for 2 drinks, a sharing starter and two mains is insane even in 2023."

Cleanliness

Pros:

• "Inside the location the also have big enough walkways to accommodate wheelchair users and places you can sit down without hinderence."
• "Lovely atmosphere, it was clean and welcoming."
• "Very nice atmosphere here. TGI Fridays looks clean and nice decorated, music was good as well."
• "This location has a team of good staff regularly smiling and making sure you are happy with your order/experience."
• "Staff were friendly and helpful. Good customer service and great table service."

Cons:

• "The seats were disgusting as were the tables we had to ask multiple times to be moved but were ignored."
• "The toilets looked like they hadn’t been cleaned in weeks."
• "A young lad was cleaning the table, wiped a load of crumbs and wet broken straws on to the floor and walked off."
• "I took my son (3) to the toilet to be greeted with the attached photo, he also slipped on the floor near the sinks, so clearly they are not attended too very often."
• "The restaurant was dirty and had to ask for the table to be cleaned."
• "The 'blue cheese coleslaw' was very questionable... deemed it inedible."
• "The outside appearance of that dilapidated New York taxi very poor state is ridiculous."