Smith & Western Lingfield Reviews Summary

Food Quality

Pros:

• "The food was excellent."
• "The food was amazing and was served piping hot."
• "The food was plentiful and delicious."
• "The food is delicious and well worth the prices."
• "Food was great, freshly prepared and everything was hot!"
• "We had chicken wings and mac & cheese bites as starters and they were really good!"
• "Food is delicious and the portions are really big so very good value for money."

Cons:

• "The corn on the cob was cold when it arrived so not sure how this was missed!"
• "The parchment our quesadillas were served on was getting so soggy that it was ripping and going into the food."
• "The food tastes like it all went through the same fryer."
• "The burger (kansas something) was pretty bland and there was NO sauce on the grilled chicken."
• "The chips were undercooked and the burger made my other half very ill."
• "The chicken was very dry. Bun of the Philly cheesesteak was stale and the steak itself was cut into very thick pieces."
• "The food was atrocious, i had to send the steaks back as they were stone cold."

Service

Pros:

• "Looks like a great place to celebrate a birthday, the staff all sing and get into it."
• "Got delays in food service but our attendant was very nice."
• "Great atmosphere with very friendly and helpful staff."
• "Very friendly and polite staff, who also came out with the birthday buster - which had a sparkler, they sang happy birthday, and enough sweets and chocolate to keep the kids hyper for the rest of the day."
• "Staff is very friendly. Special shout out to Ross who was amazing!"
• "Our waitress Ali was so attentive and helpful."
• "Staff were brilliant. Friendly and attentive."

Cons:

• "After emailing the company about our experience all I was a pathetic email saying we apologise and it wasn’t their attention to do that which was probably copied and pasted from an other email."
• "Disinterested staff who lacked any knowledge of the bar products."
• "Service on the night was terrible."
• "The service was really slow and we had to continuously ask about our food and drinks order."
• "We waited too long for some members of staff to take the order."
• "We were ignored by the staff who stood together talking."
• "The service was laughable. We waited 1hr and 15 mins to be served after our first drinks had been drunk."

Atmosphere

Pros:

• "The atmosphere was excellent."
• "Decor at this place is second to non, you really feel like you're Nashvil America!"
• "Well presented easy going friendly atmosphere 100%."
• "Surrounded by the unique decor and with country and western music playing in the background, it was a very enjoyable meal."
• "It's a very welcoming restaurant with very cool decorum."
• "Really good Atmosphere this evening."
• "The atmosphere was electric.... Great place to go for a family meal."

Cons:

• "Sadly, this place APPEARS to lack leadership (in the day time) and it would benefit from a thorough clean, perhaps even a touch of paint.... it's themed on the Wild West but doesn't have to be a touch sticky....."
• "Smith & Western was a bit too noisy for me."
• "Visited this evening ..... inside was hotter than then sun making the meal an unpleasant experience!!"
• "We we put on a table that took you away from the heart of the Smith & Western atmosphere of happy birthdays and general chat and laughter etc.. which was a shame for an evening out with our granddaughters."
• "Despite not being busy, it was very noisy, you might want to take that into consideration."
• "If you want a quiet dinner its not the place for you."
• "The fact we had a table near us with a screaming kid on for our whole meal just topped the night off."

Value for Money

Pros:

• "Food was great, reasonable value for money."
• "The food is brilliant kids menu absolutely value for money."
• "Food reasonably priced, plentiful, and tasty."
• "Wonderful experience! It was very organised and the food was superb. Good value for money, especially the bottomless soft drinks."
• "The prices although weren't cheap were very reasonable for the quality and amount of food we had."
• "Good value too."
• "Good Food with a very acceptable Price too 👍🏻"

Cons:

• "Overpriced for poor quality food. 2 people who shared a starter, had a main each, shared a dessert and had a drink each it came to £100!"
• "Felt overpriced for what it was."
• "Very expensive for what you get!"
• "The cost is way over the top."
• "All of the food was pretty EXPENSIVE."
• "It’s quite expensive but worth it."
• "It's expensive and very hit and miss."