Address: 1 Castle Hill, Windsor, SL4 1PD, United Kingdom
Phone: +441753855502
Rating: 4.0
based on 195 reviews.
Food Quality
Pros:
"This place is THE place to pig out on a good burger, they give you a good portion size."
"Though the beer & food we had were fantastic."
"These guys know what they are doing in the kitchen and have some of the best flavours."
"The food here was amazing and so was the service!"
"The ribs and burnt ends tasted good but I would say portion size was not good."
"Incredible food, I ordered the fries with chili and I would never have said that I needed more beer than how spicy it was."
"The ribs were the best I have ever had!"
"The food tasted really good, but despite us quietly explaining that while it was very flavoursome it was lukewarm to cold."
Cons:
"The saddest, driest brisket I’ve ever had in my life."
"The food was very disappointing. The chicken tenders were tiny and looked like what comes in the bottom of a bag a frozen chicken."
"The chicken and waffles were both dry, hard and way over cooked."
"The brisket hash was not great. Seemed cooked earlier and heated up."
"A mixed bag! The brisket, pork ribs and creamed corn were highlights. Unfortunately the food wasn't particularly warm and for 'barbecue' it lacked much smoke flavor."
"The brisket tasted like it had been boiled and then smoked, very watered down flavour for something that was cooked over hickory."
"The food was terrible. We ordered 5 menus, all of them was cold."
"The food was quite average and the service is very very slow but food quite cold somehow."
Service
Pros:
"The staff I'd friendly."
"The staff were polite, friendly and helpful."
"All the staffs were friendly and bubbly and welcomed us greatly."
"The waitress was very efficient and we had a good view of the castle."
"The waitresses were helpful and polite."
"We met the lady who’s serving and requested a table for 4 at 20:30, the lady came to us and said that they have a reservation and the kitchen closes at 9 so she couldn’t serve us."
"Very well situated directly opposite Windsor Castle. Quite a small place, but very quaint. Great varied menu with authentic American style food & drink."
"Was really excited to have a quality burger. But what a disappointment. Food looked and tasted reheated and it was definitely NOT Fresh."
Cons:
"A server didn’t come to my table to ask how the food was, or to take my plates or give me the bill."
"Our orders were extremely delayed and they even missed one of our orders as well; which was strange."
"The service was barebones, with no interactions other than ordering and receiving our food, with no follow up."
"There seemed to be more interest on fulfilling deliveroo orders than looking after customers in the restaurant."
"Slow service, over priced and the food was bland."
"The selection of American sodas was impressive. The service was barebones, with no interactions other than ordering and receiving our food, with no follow up."
"Service was painfully slow to even take our order."
"I wasn’t sure about venturing out to BBQ in England but I’m sooooo glad I did. This was amazing, better than most I’ve found in the states."
Atmosphere and Location
Pros:
"If you are used to eating red meat or just want a good view with your meal, this is the place!"
"The restaurant is a good idea, drew us in, if some changes can be made the concept works."
"An awesome classic American style smokehouse. It is located in a great location which is amazing for people watching while you eat."
"Fancy some American style food in Windsor? - Bluegrass BBQ is your place. Perfectly placed right by the Windsor Castle."
"Located near the castle, friendly staff and good service."
"They have Texas style BBQ here and it was very good, they have an upstairs with nice views of Windsor Castle along Castle Hill st."
"Would recommend especially if you travelled from outside of Windsor or the UK."
"The atmosphere was enjoyable and the music choice really makes you feel like you are in a proper American smokehouse."
Cons:
"Parking. This restaurant is in prime location for castle tourists and/or those loci by walking distance. It’s not too friendly for anyone with a car."
"Not a great atmosphere downstairs... Maybe it would be better up?"
"Toilets are grotty. Chipboard with cleaning cupboards on view on the way to the loo."
"The restaurant itself is clean, tidy, and well presented with an American theme and music. The staff are very friendly."
"The only issue isn’t even their fault: UK beef just tastes unpleasant to me. However, the sauces kind of disguise that, which is probably why it was my best meal."
"The service was good, location and atmosphere spot on, but the food was a bit hit and miss."
"Probably the worst food I have ever been served. Soggy, inedible, badly cooked chips looking and tasting like wet cardboard and ribs which were just fat and bone."
"Don't come before 11:45, breakfast only on the menu and they definitely don't specialize in breakfast."