Toby Carvery Burton Reviews Summary

Food Quality

Pros:

• "Today the variety of food and the quality was excellent. We were impressed, like they had upped the game."
• "Carvery deck was really nice, good portions of meat."
• "Food was hot and plentiful."
• "The food was cooked to perfection, the serving station was clean and tidy."
• "The food was amazing. I regularly visit my local toby carvery and have been to many others but Burton is by far the best with outstanding service and delicious food."
• "Food was absolutely wonderful, great choice of meats and friendly staff."
• "Food was presented with real passion all the vegetables that we had were hot and freshly cooked."

Cons:

• "Food was ok, although gravy was watery no flavour which spoils the whole meal. Staff were all over the place."
• "The meal was cold potatos, and the yorkshire pudding, turkey was dry could hardly swollow it and the gravy had black thick lumps in it and stuffing was burn't all over very disspointing."
• "Food was too cold."
• "The meat was dry! And the Roast potatoes needed a hammer!"
• "Only fresh meat on cavery was turkey the rest were tiny dry bits that should have just been thrown away."
• "The food was not fresh, meat too chewy to eat, and some things burnt."
• "Food isn't bad turkey was pink and had blood spots in it."

Service

Pros:

• "Was a very pleasant visit."
• "Abi and the team were very helpful and were always on hand to make sure everything was perfect with our meal."
• "We arrived in a busy Sunday service and were wonderfully looked after by our server Skye - she was brilliant."
• "Mary (our server) was very friendly and helpful - our son is recently diagnosed as requiring a gluten-free diet and she spent time going through the items to avoid from your menu … and also gave advice on where to find help online."
• "Service from waitress staff very good."
• "Staff were very friendly and was seated right away."
• "The staff were excellent and efficient."

Cons:

• "Service today was rubbish. Waiting ages and poor service."
• "Service came without a smile."
• "Staff couldn't careless and manager just refused to except any criticism."
• "Service was very slow, and the restaurant wasn't even half full."
• "Service wasn’t amazing as were not from this area we didn’t really know where to be served, we stood for about 5-10 mins before a customer actually told us what to do."
• "If the staff spent less time chatting and more time cleaning the dirty tables then you wouldn't have to keep turning customers away."
• "We were waiting ages to be seated and then ages to be served drinks."

Cleanliness & Atmosphere

Pros:

• "The place was warm clean and tidy."
• "Clean and pleasant and friendly polite staff."
• "First impressions on entering were very good. Very clean and we were greeted by a nice gentleman."
• "The restaurant itself is relatively new, which adds a touch of modernity not typically associated with carveries. The ambiance was quite pleasant."
• "Beautiful decor."
• "Staff were very warm and inviting, very happy to chat and all had a smile."
• "The restaurant itself was also a bit too cold, I know it's colder in general with the Weather at the minute but it could have been warmer."

Cons:

• "Management should be ashamed. We will not be returning."
• "Floor in carvery area was filthy."
• "The restaurant is in need of refurbishment, at the very least a deep clean."
• "The place looked an absolute mess, clearly bad management and under educated staff."
• "However, the carpet was filthy with bits of old food on the floor."
• "Toilets filthy on floor, walls and skirting."
• "Toilets are individual cubicle rooms and the one I went in was filthy and the toilet seat thrown on the floor."

Value for Money

Pros:

• "The carvery was great value for money especially with the 50% off offer."
• "Would highly recommend. Lots of free parking but always book in advance they are so busy on Sundays and it's easy to see why. Brilliant 👌"
• "Excellent value with online birthday £10 discount."
• "The portions of meat were good you helped yourself to veg."
• "No I didn’t complain, the staff were busy, and approximately £10 per head to eat out was reasonable."
• "Absolute great priced home cooked feel food, eat all the veg you can at no extra cost."
• "Used too good to go app. Very good value for money and the food was delicious."

Cons:

• "Today I ordered a beef dinner for delivery. It arrives with less than a quarter of a slice of beef, no peas and cold."
• "Expensive if you don't have a discount."
• "The place was empty was service was still very slow."
• "Overpriced for what it is."
• "Just a little on the pricey side."
• "Overall I think it was overpriced and probably won't be back for lunch unless there was a promotion on."
• "This was poor value for money and there are far better places to go out for Sunday lunch."