Address: Westgate Hall Rd, Canterbury, CT1 2BT, United Kingdom
Phone: +441233555644
Rating: 4.6
based on 135 reviews.
Price
Pros:
"Tickets are around £13.50 for new releases at time of writing (October 2018)."
"Amazing discount for members (which is for free) and the student discount is exactly what you need on a budget."
"Went to watch a marvel movie and ticket prices were £5 as a member."
"Also pricing is good too."
"Ticket prices aren't too expensive but you get a much nicer environment compared to the larger chains so the extra cost is worth it."
Cons:
"Food and beverage prices are fairly high."
"On the pricier side, but a great date night or go alone kind of cinema."
"It was a nice experience... however, it was pricey."
"Expensive with staff who don't seem well trained or have an idea of what they're doing."
"I just felt the prices were a bit high. £13.50 for a ticket is a bit steep."
"It’s a very quaint cinema with nice decor, however £15 each to see avatar and an additional price for the 3d glasses was extortionate!"
Staff and Service
Pros:
"The Westgate staff went above and beyond to help rectify a booking complication."
"The staff are so friendly and helpful, always going above and behind."
"Such helpful staff. A delight."
"The staff were nice and attentive, the sofas were very comfortable, really enjoyed the vibe of this place."
"The staff is very friendly and helpful and food, snacks and wine were great!"
"The staff were really pleasant and helpful, ie when I purchased the tickets the cashier said that the seats were at the front and had limited access, which therefore qualified for a discount."
"The staff were very nice too."
Cons:
"When we asked to pay cash they said they do accept cash but ideally not so refused to take it."
"No explanation was offered and it was a rather curt phone call."
"Discrimination against anyone over 25 or not a student. Terrible service, arrogant staff."
"Unfortunately we had to deal with a female staff member who was clearly having a bad day and tried to take it out on us."
"Staff attitude or training issue?"
"Twice now I had staff members shouting after me from behind the bar, or running after me as though I’m some sort of thief, to show them my ticket."
"Terrible service, arrogant staff."
Facilities and Ambience
Pros:
"An amazing cinema, they definitely have focused on the right aspects with this one."
"The ambience and decor is lovely, you can purchase liquor at the cash desk and take your glasses into the cinema with you."
"Happy to sit down and enjoy a coffee in this beautiful environment... It's library with living room and lounge area all combined!"
"The atmosphere is cozy, with excellent decor; it definitely gives the lounge a nostalgic feel."
"This place is beautiful and cosy!"
"Beautiful decor, has a warm and welcoming feel."
"A very enjoyable setting, a definite must visit place! Great location, fantastic facilities, stylish decor."
Cons:
"The only problem: Curzon now sell plates of tacos and crunchy food TO TAKE IN to a movie."
"The volume was basically muted, took all the drama out of Star Wars."
"The chairs are squeaky."
"Whilst not awful the sound wasn't great, felt like the sub bass lacked punch, the upper mids and treble lacked detail."
"Also forgot to turn the lights off in our theater which affected the movie colors/atmosphere."
"The reclining seats squeak whenever you move, though. This can be quite distracting during quiet moments in a film."
"But the place is getting a bit shabby and needs some TLC."
Seating and Comfort
Pros:
"The seats are comfortable with decent legroom."
"The room is cozy, seats can be reclined and are very comfortable."
"Comfortable and cosy."
"Theatre itself very comfy (reclining chairs) good screen and sound."
"Seating is excellent, you can recline! Nice tray for drinks and food also, plenty of legroom and armspace."
"Such comfortable, roomy seats."
"The seats were comfortable, with plenty of room and the fact they recline was a great bonus."
Cons:
"You get a pretty stiff chair and it squeaks when you move."
"The seating though was super uncomfortable from very early on in the movie (over 2 hours)."
"Also, although the seats are large and look like they should be comfortable they aren't as well upholstered and comfortable as they should be- especially if watching a long film or NT live show."
"We were given the last 4 seats together, front row A1-A4, we were charged full price (£12.50 each) and ended up leaving 5 minutes into the film because it was impossible to even recognise the characters on the screen, the angle was so distorted."
"Should be really good but seats at the sides of the auditorium had a poor view too far off to one side."
"Seats on the far ends of the rows were at a slight angle to the screen."
"Was squashed in like a sardine and that was before the person next to us barged through and wiped out our drinks and popcorn."
Screening and Film Selection
Pros:
"Screens show a mixture of new releases, old classics and live events."
"THIS is how cinema's can get people back from watching Netflix and Disney+ at home."
"The choice of films is interesting."
"It's cheap and comfy and it is really cheap with a variety films from blockbuster to international to independent."
"We use this cinema regularly for all genres of films."
"Best screens in Canterbury, good speakers, great staff, good and very close parking."
"From the stylish retro waiting area, the modern and spotlessly clean facilities to the up scale selection of drinks and snacks on offer, you'll have a fantastic night out and feel like you've been somewhere really special."
Cons:
"Disappointing. Screening mainstream films - same as everywhere else."
"I used to visit regularly but I haven't been for several months now, whenever I check it's just showing the same big blockbuster/kids films as all the multiplexes."
"If you're going to see a big event film or just picky about sound like me maybe look elsewhere."
"On a technical level, the quality of sound and picture of the screens could be more up to date."
"No interest in returning and I would do yourselves a favour and not even visit the first time."