Molo Lounge Reviews Summary

Category: Restaurant Southend-on-Sea

Address: 195-197, High St, Southend-on-Sea SS1 1LL, United Kingdom

Phone: +441702342915

Rating: 4.4
based on 181 reviews.

Staff and Service

Pros:

  • "Staff were friendly and asked straight away about allergies and giving alternatives."
  • "The staff are always friendly and helpful, but the service can be very slow at times."
  • "Reasonably priced, friendly staff. So glad we found this place."
  • "The front of house staff were really friendly in a genuine way, always polite and happy to help."
  • "What a little gem of a place! We thoroughly loved the vibe the minute we were warmly greeted by a lovely waitress."
  • "Really enjoyed our first visit here today. Very relaxed."
  • "Love this place. Staff is great and food it's nice."
  • "Staff is friendly and helpful. You order food through the app when u scan the bar code available on the table."

Cons:

  • "The service was slow but friendly, and the place needed some leadership just to be more organised and work smarter."
  • "I returned the flat beer, explaining that it was flat. The manager reluctantly approved the bar staff to give me another pint."
  • "We waited for 45mins before we were served. No apology or anything."
  • "Unfortunately our visit today was a disaster! No apology, no show of concern from anyone."
  • "Very average, but over priced for portion size! Everytime I go to eat here always something missing off the vegan breakfast!?"
  • "Had to wait an age for coffee as staff were not organised."
  • "Went there today to eat..waited a long time to be seated..staff very friendly and quite a nice atmosphere..however I ordered the chillie which was absolutely dreadful."

Food Quality and Menu Options

Pros:

  • "Food tasted good and was decently price."
  • "The food is usually very good and they have a wide range of vegan options available."
  • "We both chose from the Tapas menu. What can one say. Clean plates all round."
  • "The food itself was nice when it did all arrive and I would definitely give the place a second chance should I be back in the area."
  • "The food was just as good and came quickly with good portion sizes and well presented."
  • "The menu selection was superb - extensive gluten free, vegan & 'normal' dishes so plenty to suit all palettes and requirements."
  • "Food was delicious, but first dish came out within 5 minutes and had to wait another 20 MINUTES to get the other 2 dishes."
  • "Great option in town for food, if you had enough of fast food. Super pleased with my choice, I went for the katsu chicken burger."

Cons:

  • "One thing I don't like, is how they waste the menu. It would be much better if they were to have reusable ones."
  • "Meh! It wasn't bad, but I wasn't overly impressed. Food was OK but to be honest, it was overpriced."
  • "Ordered chicken souvlaki, was more like a poor cold chicken pizza, absolutely disgusting."
  • "Very average. Tapas looked nice and the cocktails were good, but the food was lacking flavour."
  • "The food arrived fairly fast and was pretty tasty though kind of expensive."
  • "Service lost a point as we ordered everything via an app on the table. Food was delicious and really well priced."
  • "I've previously visited MOLO Lounge and quite enjoyed the visit but on my last occasion, I was quite disappointed."
  • "Ordered the mac and cheese which came first, it looked off and tasted vinegary and made us gag."

Thanks! Your review is awaiting moderation.