Tagg Lane Dairy Reviews Summary

Ice Cream Quality

Pros:

• "The ice cream is the best I have ever had, lots of choice and very tasty."
• "Some of the best ice cream I have every eaten, so creamy great choice of flavours and something different every time you visit."
• "The creamiest, freshest ice cream you will probably get anywhere in the UK."
• "The ice cream is so smooth and creamy, even the vanilla is a delight!"
• "Incredibly delicious ice cream, some of the best I've ever had, if not the best!"
• "The gelato was so smooth and clearly homemade with excellent texture and perfect natural flavour."
• "Their signature ‘Jersey Gold’ is without doubt the best icecream I’ve ever tasted."

Cons:

• "Expensive for what it is two swirls of ice cream on a cone."
• "Some flavours are now quite bland."
• "the size of the ice-cream appears to have gotten smaller and the flavours aren't as rich as they used to be."
• "Ice cream tasted OK, but not worth £11.25!"
• "the gelato itself lacked basic coverage of popular flavours."
• "no chocolate flavours when I visited, no strawberry, no vanilla."
• "It’s now £20 for a 1litre tub! We were paying £12 the week before."

Service Experience

Pros:

• "Service was very friendly too and the prices were good."
• "These were lovely ice creams, friendly staff."
• "Staff were friendly and attentive."
• "Friendly staff, generous portions and wide range of delicious flavours."
• "Staff are always friendly and patient."
• "The staff are really friendly and the place including toilets very extremely clean."
• "Very friendly staff who were working at pace while still giving good service."

Cons:

• "Drove over 100 miles to try their milk and ice cream. Got there and it was CLOSED."
• "Service was ABSOLUTELY AWFUL!!! Never met such rude people."
• "Not very welcoming."
• "the lady in white and red serving us was so mean. Really rude to the kids."
• "Really disappointed by the customer service and rude responses from the slightly older members of staff."
• "Lovely ice cream, but the ladies at the till made me wait until they finished their conversation even though there was a queue."
• "They feel that as they are only doing takeaway they don't need to provide toilet facilities, very poor customer care."

Value for Money

Pros:

• "We also brought eggs and Jersey milk, all excellent quality. Highly recommended, we will definitely be returning soon!"
• "The prices were good."
• "All reasonably priced."
• "Great choice of ice cream flavours, coffee, cake and milk shakes, worth paying that bit extra for."
• "Best ice cream for miles, close your eyes and you would think you were i. Italy."
• "Fantastic ice cream. Great service Grandchildren loved it."
• "Possibly the best Ice Cream I've ever tasted, nothing short of amazing."

Cons:

• "They want to sell you ice cream at extortionate prices milk has gone up from £2.20 to £3.00."
• "Not value for money, really."
• "5 star for quality but 1 star for value for money."
• "Just to shame that one scoop costs the same as a tub of Ben & Jerry's."
• "This was not value for money. Sorry but I won't be visiting again."
• "Great ice cream but relatively expensive compared alternatives."
• "When we visited today they had 4 flavours and two of them were nut charged extra 50p for a double sugar cone with a single scoop of ice cream."

Location and Atmosphere

Pros:

• "A wonderful treat in the depths of beautiful countryside."
• "It’s a small shop with a seating area inside and benches outside."
• "Wonderful ice cream and lovely location."
• "Many flavours and benches outside to eat your chosen cone."
• "Lovely location with some great views of the Peak District."
• "This place is in a lovely part of the country and best of all, no mobile phone signal, so some peace and quiet!"
• "Beautiful part of the world, worth all the effort and time to get here."

Cons:

• "Just the location is exposed and the is a bit hard inside and out."
• "The car park is gravel, it's like marbles on 2 wheels and the thought of a couple of grands damage from tipping over is the only negative I can think of."
• "Some planters in the courtyard and some soft furnishings would make it less clinical . . . ?"
• "Only down side is that it gets SO BUSY on warm days."
• "The queue was far too long and the 2 staff were in no hurry to get to people or attempt to get more staff to clear the backlog."
• "I saw multiple people turn up and walk off due to the length of the queue when we visited."
• "Only downside is the volume of wasps..."

Product Range

Pros:

• "Between 8 & 12 flavours are made daily and sell out quickly due to constant demand."
• "There were 8 different flavours that I wanted to choose."
• "Fantastic ice cream, especially the honey, orange and rosemary flavour."
• "Loads of flavours which are changed on a regular basis."
• "You can also pick up some other items like cake, tea / coffee, milk and beef burgers etc."
• "Also on offer is organic milk, eggs and beef in a variety of formats, and cakes and refreshments."
• "Dairy and ice cream parlour on the farm of the Jersey cows that provide the basic ingredient."

Cons:

• "Disappointed they only sell ice cream milk or meat."
• "Was ok. Poor selection of flavours available however this may have been due to the time of day we visited."
• "Would have been even better if honeycomb or the cherry was available in the cones."
• "massive queue due to the good weather, no signs outside to indicate what ice creams and gelato flavours are normally / currently available."
• "When we visited today they had 4 flavours and two of them were nut charged extra 50p for a double sugar cone with a single scoop of ice cream."
• "the gelato itself lacked basic coverage of popular flavours."
• "no chocolate flavours when I visited, no strawberry, no vanilla."