The Spring Hill Reviews Summary

Atmosphere & Venue

Pros:

• "Pleasant venue and atmosphere."
• "Hidden in a housing estate this is definitely a place to seek out and to enjoy."
• "Nice atmosphere, very attentive staff and really good choice of menu."
• "Lovely area to sit out on a nice night."
• "It's much bigger than it looks and we picked our own table in the far corner so we could chat and laugh without disturbing anyone."
• "I like the decor and vibe."

Cons:

• "3 star rating given only because the decor requires updating."
• "The Menu was in embarrassingly small print which in low mood lighting is ridiculous, all the guests around us on other tables were struggling to read it."
• "Heating was on full blast which wasn't necessary, so uncomfortable."
• "There were a lot of staff on when we went but many seemed to be standing around chatting."

Service

Pros:

• "First time we've visited here and we will definitely be returning, our food was absolutely fantastic and the service was excellent."
• "The staff were extremely helpful and attentive to our needs."
• "The staff were friendly without being intrusive."
• "The meals were delivered after a short acceptable wait by courteous, helpful waitresses."
• "Our server was a young blonde chap that was very good, very helpful and on the ball and had excellent communication skills."
• "Great service, and the duty manager? Ash was very welcoming and got us seated very quickly, A pleasure to visit, will be going again."

Cons:

• "Rushed-sloppy waiting staff."
• "Terrible service the wait from ordering food till it came was Unacceptable."
• "Service was poor. You seemed rushed when having meals."
• "Waiting staff rude not smile in sight just slammed food down on table."
• "Poor ordering experience with staff that seemed like they were looking into nothing."
• "25 minutes later we are still not offered a drink let alone a chance to order despite it being 2/3 empty."
• "The initial person that served and took my order was miserable, looked quite ambivalent to me being there and was simply a robot taking an order."

Food Quality

Pros:

• "Wonderful food for the money."
• "This place has one of the best menus around. They serve food you won't find on most other menus."
• "The food is the best I've had in ages."
• "The BEST pub around here! It's famously known for its fish menu, but they have the best steaks I've ever had in a restaurant!"
• "The food arrived it was so tasty and well presented."
• "Absolutely excellent food, during this lockdown we have had meals to take away from here every Saturday night and Sunday lunch."
• "The food is some of the best in Wolverhampton both in quality and variety."