Address: 16-18 Temple Row, Birmingham, B2 5HG, United Kingdom
Phone: +441212339993
Rating: 4.5
based on 162 reviews.
Stylist Performance
Pros:
"Faye has been cutting and styling my hair for over a year now... Such a great hairdresser, so helpful and professional."
"I was warmly welcomed by Tiger with a smile...thank you to Tiger for giving me such a lovely haircut."
"Zainab is very professional and pleasant, she always gets my hair exactly how I want it."
"Annet did exactly what I wanted and more!"
"Tiger was able to know exactly what to do! He had a deep technical knowledge of hair shaping and length to compliment my bone structure."
"Faye was patient and polite, and did the blonde balayage for me that I really love."
"Katie is an amazing hair stylist, my curls looked the same the next day!"
Cons:
"Whoever, did her hair needs retraining or sacking!"
"The cut looks like it was done by a student trainee. It’s awful!"
"Charged me £175 for NanoKeratin which took 5hours and that’s my hair after the first wash. Literally zero improvement!!!"
"I paid £143 pound for my hair to be ruined and I had to go to another salon to have all my hair cut off."
"Bloody terrible. Ruined my girlfriend's hair would definitely not recommend if you're getting your hair dyed."
"Your hairdresser literally gave me the COMPLETE opposite to what I asked for."
"Very bad place left bleach on and left me half bolde looking like I've got Alopecia."
Customer Service
Pros:
"I was offered drinks and cake multiple times, as well as receiving small gifts due to it being the salon’s 5th year anniversary."
"I was offered a drink after my coat was taken. How lovely and attentive I was treated."
"All of the staff were friendly and kept me in coffee all day."
"Upon welcome, the staff were cheerful and inviting."
"Great service friendly and helpful. Talked me through everything and very reassuring."
"The service provided has been professional with results to my hair being outstanding."
"The service is quick and efficient and their customer service is amazing."
Cons:
"Receptionist didn't really show good knowledge of the products for your services."
"To say I felt like an inconvenience was an understatement :("
"Just had a phone call from them and a very rude lady asked me why did I leave a review after having my hair done with them, laughing hysterically!!!!!!"
"I did not feel welcomed at Cora Hair. Staff are not welcoming and friendly on arrival, makes you feel off edge and awkward whilst getting hair."
"I’ve experienced a stylist walk off twice during a blow dry leaving me hanging whilst dealing with another stylist’s mess."
"I then overheard a member of staff say receptionist's name; constantly with head in the till, 'Cora' - I was gobsmacked."
"Extremely disappointed at their service, the product quality and customer service."
Salon Environment
Pros:
"Thank you to the staff at Cora for making me feel welcome and comfortable."
"The workers are so nice I got what I exactly asked for."
"The salon environment was also really nice."
"Conveniently located, Paul's base is upstairs, away from the hustle & bustle so I find each hair cut pretty relaxing."
"The floor looked wet but in fact it was just so shiny, lol! The place was spotless."
"The salon was bright clean and very calming. I was very nervous as my hair was in a dreadful state... I left the salon feeling a million times better and my hair looked fantastic."
"Really lovely salon with friendly and helpful staff. They answered all my queries (via email) quickly."
Cons:
"She washed my hair with freezing cold water and she knew about this but carried on anyway."
"The highlights where not close around my hair line and when I first washed my hair it started to fall out massively."
"I kept having to stand up when getting the length cut."
"I am disappointed my hair is not blow dry: styled to how I have wanted, looks like half a job done."
"I also had my fringe cut, which turned out to be very uneven and they asked me to go back again to fix it....... I mean wowww"
"She then proceeded to rip out most of my hair."
"To further insult me I later realised I was charged £20 and not the £18 booked online."
Value for Money
Pros:
"Price was £18 which was reasonable and deposit required to secure booking - fabulous, was really looking forward to a bit of a hair pamper :) !!"
"The price also really surprised me: so cheap for the quality of service!"
"Overall my cut&finish was only £26 and I will definitely come back!"
"Would definitely recommend - they offer a small discount for first visits as well which is much appreciated!"
"I would totally recommend this salon, great customer service - thank you Cora!"
"Love that the salon is very diversity with different culture everyone so friendly."
"I couldn't recommend the salon more, it’s friendly, affordable and they know what they are doing."
Cons:
"Don’t waste your money! I had a simple wash cut and blow dry and was charged £50 even though I’m a student."
"The nerve to charge me £40 when I had to go home and start over myself."
"I’ve been coming to this salon for years but won’t be returning as it’s not worth the price."
"Seems like the staff are always leaving so my appointments get cancelled and the prices are always increasing."
"I called the salon asking for a quotation over the phone (simple perm), was told a price...but was instead told a completely different price (60% higher than what was originally quoted)."