Address: 288 Heigham St, Norwich, NR2 4LZ, United Kingdom
Phone: +447769665402
Rating: 3.9
based on 141 reviews.
Atmosphere & Setting
Pros:
"Old fashioned style pub by the river, perfect in summer and indoor fire by the bar, perfect for winter nights."
"Aesthetically, one of the best venues in Norwich."
"On a sunny Sunday it's just about perfect."
"Beautifully set on the river with great views, plenty of outdoor seating for the sunny days."
"Gorgeous gardens for a pint on a summers day."
"Lovely setting next to the river, it now boasts a decent restaurant with carvery etc."
"The garden is probably the nicest in the whole of Norwich and the 2 year old with us loved spotting ducks in the canal."
Cons:
"The pub itself is small and dingy but I think its because its an old building and not enough natural light."
"There was mould all on the roof the floor is dipping and wet in a lot of places."
"Overall the place looked unkempt."
"It was honestly like a ghost town in there."
"The marquee leaked and my dj was wet and had to move equipment as water was coming through!"
Food & Drink
Pros:
"Service was excellent and the food was delicious. Sunday Roast in the Pod was a great experience."
"Since new owners have arrived the food is brilliant, especially the 'dirty burger'."
"Large helpings and really well prepared food including varied and good vegetarian options."
"The food was really high quality and fantastic portion sizes."
"Great food by the chefs in the kitchen and cheap drinks."
"They had a deal on burger and chips for £5, best chips ever and very acceptable burger and for a fiver, has to be the best deal in Norwich."
"Food was fantastic, 3 meals, mixed grill was very filling, large portion well, cooked."
Cons:
"Two adult vegetarian meals had to be sent back as inedible due to very over salted gravy."
"The Asda pie combined with tinned peas and sweet corn were definitely a sight to behold."
"The burgers were dry and overcooked the chips were dry and old as well."
"The food was very basic. Clearly Cooked earlier in the day, the dishes were hot but food slightly warm."
"The steaks which where ordered medium all came out well done, no seasoning or taste whatsoever."
"Food was bad! Poor quality ingredients that aren't cooked very well."
"Food was very mediocre and certainly not worth the wait."
Service & Management
Pros:
"Service was great, all hot, and came out together."
"Very helpful and informative, allowed me to taste a couple of beers before I bought one to help me decide."
"Friendly & professional staff, lovely landlady & landlord."
"Lovely pub, staff are all friendly and happy to go the extra mile for service."
"The staff could not do enough to help us, and the chef/owner even came outside to check how we were."
"The friendliness and quality of service from all the staff puts a smile on your face."
"First class management team and treatment of customers."
Cons:
"Nonetheless, we waited 30 minutes before someone came to ask us if we wanted something to drink."
"Service took a very long time, you get 2 hours at the table but we weren't asked what food we were ordering until an hour and a half of sitting down."
"Service was quite slow and a bit chaotic when we visited!"
"Staff are disinterested, too busy playing with their phones."
"The waitress wasn't aware of what is in the menu, the service was really poor."
"Honestly a terrible pub, we waited an hour for our food to come to then be served by a sarcastic, rude and abrupt staff member."
"Staff where a bit out of it and never came to ask if our food was okay and if we needed anything."