Gibraltar Gardens Reviews Summary

Category: Pub Norwich, UK

Address: 288 Heigham St, Norwich, NR2 4LZ, United Kingdom

Phone: +447769665402

Rating: 3.9
based on 141 reviews.

Atmosphere & Setting

Pros:

  • "Old fashioned style pub by the river, perfect in summer and indoor fire by the bar, perfect for winter nights."
  • "Aesthetically, one of the best venues in Norwich."
  • "On a sunny Sunday it's just about perfect."
  • "Beautifully set on the river with great views, plenty of outdoor seating for the sunny days."
  • "Gorgeous gardens for a pint on a summers day."
  • "Lovely setting next to the river, it now boasts a decent restaurant with carvery etc."
  • "The garden is probably the nicest in the whole of Norwich and the 2 year old with us loved spotting ducks in the canal."

Cons:

  • "The pub itself is small and dingy but I think its because its an old building and not enough natural light."
  • "There was mould all on the roof the floor is dipping and wet in a lot of places."
  • "Overall the place looked unkempt."
  • "It was honestly like a ghost town in there."
  • "The marquee leaked and my dj was wet and had to move equipment as water was coming through!"

Food & Drink

Pros:

  • "Service was excellent and the food was delicious. Sunday Roast in the Pod was a great experience."
  • "Since new owners have arrived the food is brilliant, especially the 'dirty burger'."
  • "Large helpings and really well prepared food including varied and good vegetarian options."
  • "The food was really high quality and fantastic portion sizes."
  • "Great food by the chefs in the kitchen and cheap drinks."
  • "They had a deal on burger and chips for £5, best chips ever and very acceptable burger and for a fiver, has to be the best deal in Norwich."
  • "Food was fantastic, 3 meals, mixed grill was very filling, large portion well, cooked."

Cons:

  • "Two adult vegetarian meals had to be sent back as inedible due to very over salted gravy."
  • "The Asda pie combined with tinned peas and sweet corn were definitely a sight to behold."
  • "The burgers were dry and overcooked the chips were dry and old as well."
  • "The food was very basic. Clearly Cooked earlier in the day, the dishes were hot but food slightly warm."
  • "The steaks which where ordered medium all came out well done, no seasoning or taste whatsoever."
  • "Food was bad! Poor quality ingredients that aren't cooked very well."
  • "Food was very mediocre and certainly not worth the wait."

Service & Management

Pros:

  • "Service was great, all hot, and came out together."
  • "Very helpful and informative, allowed me to taste a couple of beers before I bought one to help me decide."
  • "Friendly & professional staff, lovely landlady & landlord."
  • "Lovely pub, staff are all friendly and happy to go the extra mile for service."
  • "The staff could not do enough to help us, and the chef/owner even came outside to check how we were."
  • "The friendliness and quality of service from all the staff puts a smile on your face."
  • "First class management team and treatment of customers."

Cons:

  • "Nonetheless, we waited 30 minutes before someone came to ask us if we wanted something to drink."
  • "Service took a very long time, you get 2 hours at the table but we weren't asked what food we were ordering until an hour and a half of sitting down."
  • "Service was quite slow and a bit chaotic when we visited!"
  • "Staff are disinterested, too busy playing with their phones."
  • "The waitress wasn't aware of what is in the menu, the service was really poor."
  • "Honestly a terrible pub, we waited an hour for our food to come to then be served by a sarcastic, rude and abrupt staff member."
  • "Staff where a bit out of it and never came to ask if our food was okay and if we needed anything."

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