Chez Jules in Chester Reviews Summary

Atmosphere

Pros:

• "The atmosphere was very nice."
• "Excellent atmosphere on a Sunday morning 11/07/21."
• "It was like being in the South of France!! Excellent food, wonderful ambiance and professional staff."
• "The atmosphere always buzzy and bubbly."
• "The ambience was amazing, the meal was delicious, the staff were very friendly and couldn’t do enough for us."
• "It was very busy and great atmosphere."
• "The ambiance of this venue is so lovely and would definitely recommend a visit!"

Cons:

• "Service has gone right down and not at all the friendly atmosphere I had become used to."
• "We were crammed in, with waiters bumping us constantly."
• "Was very busy and very noisy."
• "Very noisy and you cant hear yourself talk."
• "No xmas crackers, no atmosphere, music too loud."
• "The restaurant itself let's it down. Far too overcrowded, nudged many times by passing waitresses."
• "The interior feels a little dated and the service a little flat."

Service

Pros:

• "Staff very friendly and attentive, food was good and enjoyed by all."
• "The staff were attentive from start to finish and very friendly."
• "Speedy friendly service."
• "Service was spot on and very kind."
• "Food was fantastic & service brilliant."
• "Server Ula was very helpful to assist to expedite our meals."
• "Service was excellent."

Cons:

• "Food ok but waited well over an hour for the main course. Vegetables were cold and had to be sent back."
• "Waitress was rude and unfriendly, and certainly not customer focused."
• "Service generally very good, but as it often the case the standard faltered at the end of the meal when trying to get the bill and then pay it."
• "The young waitresses were standing in a group chatting away instead of working. Hard to get their attention."
• "Service was slow as a bee needing sugar water."
• "Service was below standard, wasn’t even greeted with a hello."
• "Long service by waitress who was slow, arrogant and overall incompetent."

Food Quality

Pros:

• "Incredible value for £39 in relation to the quality of food/service."
• "Food was truly French and delicious."
• "Food could genuinely never be marked down, its fabulous every time."
• "Never have we had such good quality food for such a good price."
• "The food was outstanding."
• "Everything was delicious and clearly cooked fresh!"
• "The food was amazing and great value."

Cons:

• "Mains weren’t any better. No seasoning, a pan of cold veg chucked on the table, cold sauce and watery bland risotto."
• "Had beef begin it was burnt told them they give me a salmon meal not cooked don't go there if cealic."
• "The food portions were so small they could be mistaken for a children's meal."
• "One of the worst meals I had."
• "Food was nothing special with high prices."
• "Food is nowhere near as good as it used to be."
• "Overpriced fancy food."

Value

Pros:

• "Just love Chez Jules - popped in, last minute for a bite, had to have 3 course - really great food, great service and fantastic value."
• "Best restaurant been to in Chester. Fabulous staff wonderful good lovely location and most importantly excellent value for money."
• "Good food and wine with speedy friendly service. Fixed price menu was actually very good value."
• "Any starter and main for £25.00 including a bottle of house vino. Wow."
• "The prix fixe menu which is really good value."
• "Excellent value for money."
• "Fantastic value for money."

Cons:

• "The only reason it gets a three is the fact that the sparkling French wine I.e. prosecco was £28.95 a bottle."
• "Not the best for vegan options! £27 for a stuffed pepper and pickled carrots was very steep indeed!"
• "And it was expensive."
• "High prices."
• "£88 without tip. Oh, and the pictures on Google have very little to do with reality, so be careful."
• "The 8.5 percent service charge, which all staff share, was a great surprise."
• "Obviously not a place that is welcome to LGBTQ+ people specially trans women."