Toby Carvery Cockleshell Reviews Summary

Value

Pros:

• "Definitely worth the low price of under £10."
• "Food and service was outstanding and made to feel very welcome and safe."
• "The carvery was very good value."
• "The value is good, the quality and quantity are excellent, and the mid week deals are not to be missed."
• "Excellent value for money."
• "Good meal for the price."
• "For what you get, the value for money is amazing."

Cons:

• "5.99 for a 1yr old baby. Disgusting."
• "Charged full price for the child's meal despite kids eat for £1 offer."
• "Wasn't worth the money won't be returning again."
• "No blue light on a Sunday food £3 more on a Sunday."
• "Poor value for money."
• "Me and my wife paid 36pound for 2 adult meals and 2 drinks one coke one Stella, I was disappointed in the quality."
• "Very disappointed with the size of the portion of meat we were given it wasn't enough to fill a child."

Service

Pros:

• "Staff very friendly and helpful even after I went back in to explain we were missing the desserts."
• "The staff were lovely and very helpful and attentive."
• "Giving recognition where it’s needed. I’m heavily pregnant and the young man with long hair and tattoos seen me struggling so took my 2 takeaway bags to the car for me."
• "The staff were all very quick and very friendly."
• "We received a nice welcome, all the staff were wonderful - well presented, polite, helpful and patient."
• "The young lady who served us was brilliant."
• "The staff were very polite and helpful."

Cons:

• "Took ages to get seated, then there was no one at the carvery to serve."
• "Waited 45 min from paying to have a plate of food minus a few items due to just not wanting to wait anymore."
• "Very rude and uninterested member of staff who really didn't give a dam!!!"
• "The manageress was less than professional too."
• "Waitress seemed uninterested when I asked her at least 3 times."
• "Waitress not much help and refused to apply the discount without a code which I think is extremely unreasonable."
• "The service and food was appalling."

Food Quality

Pros:

• "The food was lovely and very soon there were 2 empty plates and 2 very satisfied customers."
• "All meats looked very appetising. Had turkey and pork. both of which were very tasty."
• "The food was really good as usual. Fresh, tasty and hot."
• "The food was delicious with plenty of choice and lots of it!!"
• "The carvery was excellent with a wide selection of meats available and unlimited veg."
• "Food was, and always is amazing whether it be a breakfast or a carvery."
• "The food was amazing and tasty, the roast beef was tender and the gravy was amazing."

Cons:

• "Gammon was very salty."
• "Nearly every food product was dry, lots of spilt food on the counter (very unappetising)."
• "Beef was tough and fatty, definitely wouldn't have that again."
• "Beef was inedible, hardly any veg available at 7.30 pm on a Friday evening, and what little bits that were, was hard and dry."
• "The slices of beef they carved for me was full of fat.. mash potato was awful lumpy."
• "Food was over cooked ..dry, tasteless, there was no gravy available."
• "The meats was dry, bland, veg tasteless and was not much selection on sauces or any gravy."

Cleanliness

Pros:

• "The display was neat, clean & tidy."
• "The table we were sat at was very clean."
• "The restaurant was clean and had a good atmosphere."
• "The place was clean and fresh looking."
• "The restaurant was clean and tidy."

Cons:

• "The down side was the table although clean was very sticky."
• "Carpet very dirty with food crumbs, and mess around the bottom of the table."
• "LADIES TOILETS !!!!! I took my granddaughter into ladies there was toilet paper all over the floor in most cubicles."
• "The amount of food on the floor around the carvery and on the serving station was awful."
• "Lots of cobwebs inside the wall lights too."
• "Ladies toilets were grubby, esp the wash basins and around the hand dryers."
• "The building is starting to look tired. The carpet was threadbare and dirty in places."

Atmosphere

Pros:

• "The atmosphere was great and the food did the trick!"
• "A lovely place to take the family for a meal."
• "The atmosphere was very chilled and relaxed, with a gentle cool breeze from the air con."
• "Nice relaxed atmosphere. Live it. Will be back."
• "All in all it was a great venue to have a birthday lunch for my grown up son."
• "Really friendly place, the staff were able to accommodate our group of eleven without a booking after only a short wait."
• "The bar was homely and cosy."

Cons:

• "They sat us at a table in the centre of the restaurant, closely surrounded by other parties making it feel extremely invasive."
• "The restaurant itself looks and feels like a workmans club and shabby."
• "The evening was spoilt because it was so warm."
• "Whilst I appreciate there were a lot in my party, the area we were placed in near the toilets was very warm to the point of stifling."
• "One quibble would be the 2 people at the table next to us having a very in depth conversation about certain things that shouldn't be in ear shot of youngsters."
• "The children's party that must have been held before we arrived had resulted in an abundance of food on every part of the floor."
• "The building is starting to look tired."