Kingfisher Chertsey Reviews Summary

Food Quality

Pros:

• "The food is always amazing."
• "King Fisher does the BEST ROASTS in town! Absolutely faultless."
• "Food was incredible, probably the best roast I've had, sirloin of roast beef was cooked perfectly with great sides."
• "The food was outstanding!!"
• "Both dishes were lovely and the portion size was good."
• "The fish and chips and milanese chicken were really fresh and tasty, well cooked and not too heavy."
• "The food was fantastic and very delicious."

Cons:

• "Except the lamb shank. Quite dry and over cooked- like lunch leftover."
• "Extremely expensive, barely average food."
• "50mins after our order was taken, the food came out, cold."
• "The cod in the battered cod and chips was in part raw or undercooked even for fish."
• "The roast potatoes were solid... The turkey looked like it had been pre-sliced and out of a packet. It was dry and overcooked."
• "Chicken on the roast was so dry I had to drink water to swallow it."
• "Food was bland and extortionate for the price."

Service

Pros:

• "Not my first time here and won't be my last! The staff are super friendly and the food is fab."
• "We were served quickly and well."
• "The staff are always friendly and welcoming which makes dining here a pleasure."
• "The service was great, the staff were brilliant (despite the over-exuberance of a couple of us!)"
• "Manager Eoin couldn’t do enough for us, such a lovely evening."
• "Service was super professional."
• "The staff were very friendly."

Cons:

• "Not enough staff on and waiting at the bar ages for a drink."
• "Service was none existent, had to go to the bar to order our own drinks."
• "Large group so had to pay service charge when the service was lacking and rather poor on the whole."
• "Service was slow as the waitresses all seemed quite new and didn't feel like there was anyone senior helping at the time."
• "Service with a scowl from the young lady behind the bar."
• "Service pretty appalling. Waited ages to order & for food although restaurant was not particularly busy."
• "The service today was poor at best."

Ambiance and Location

Pros:

• "Great location for events, weddings, corporate dinners etc."
• "View of river Thames is a bonus."
• "What a beautiful place! We were celebrating our first meal together as a married couple, and the pub went above and beyond to make everything super special."
• "Lovely setting with enjoyable background music and a welcoming atmosphere."
• "Nice pub. Lovely decor. Nice location by the river."
• "It's been a few years since my last visit and I loved the current decor - very elegant yet cosy."
• "The Kingfisher is a charming country pub/restaurant beside an 18th-century bridge in Chertsey, Surrey."

Cons:

• "We sat outside and had great views but there was a horrible smell that would not go, I believed it to be sewage."
• "If only the main road wasn't right there."
• "It's such a shame that excellent food is tarnished by the poor service and unwelcoming atmosphere from front of house staff."
• "Except it's quite cold, this seems to be mainly due to the ceiling which appears to be exposed floorboards with many gaps from which you can feel freezing drafts."
• "With a breeze rushing in an open door that makes 3 tables of diners too cold."
• "Only thing that is a problem is lack of parking. As I’m disabled this was a problem I had to park in an awkward place hard to get in and out of my car."
• "Would have been 5* if it hadn't been for the background 'thumpy - thump' music."

Value

Pros:

• "The roast lunch was good value, the lemon posset was lovely."
• "Great Customer Service can happen in the response to feedback."
• "The food excellent and I thought the menu was varied and interesting."
• "Excellent food, reasonably priced, attentive friendly staff, a good menu, and plenty of room."
• "The portions are very generous. Presentation is wonderful."
• "The quality, taste, appearance and quantity cannot be beaten."
• "Food was hot and tasty, good menu choices, catered for all dietary needs."

Cons:

• "I received a car parking fine from Euro carparks from when I parked in the restaurants car park."
• "Potentially the most expensive two pub drinks I have ever purchased."
• "Although the pub itself has a lovely atmosphere, everything was extremely overpriced for what it was worth."
• "1 rude lady. Pics attached. So expensive for a cocktail that was not only small but tasteless."
• "Service is very average not good value for money."
• "So dismayed to receive a parking ticket for parking at this pub."
• "Now also received an £85 fine for parking in their parking lot and apparently not providing our car REG number?"