Bistro on the Quay Reviews Summary

Service

Pros:

• "Service was spot on."
• "Our designated waitress for the evening was extremely helpful and so pleasant."
• "From the moment we arrived (early for a booking) we were met by extremely friendly staff."
• "The service was friendly with big smiles and welcoming hellos."
• "Service and food was really good."
• "The service was brilliant from Vlad, he instantly made you feel welcome."
• "Service was excellent, the waitresses were very attentive and smiled every time they walked past."

Cons:

• "Just one odd thing - you can't smoke outside as smoke may enter the restaurant/bar."
• "The vegetarian food is only presented on a set menu, which seems a bit unnecessary and is confusing."
• "The staff weren't very attentive and often apologised for their poor hearing."
• "Maybe additional team members needed for the brunch/lunch time."
• "The staff were lovely, but the service was slow."
• "The service was appalling, incredibly slow."
• "Service was friendly but seemed a little stressed."

Food Quality

Pros:

• "The food was OK but nothing amazing."
• "The roast potatoes were akin to Aunt Bessies frozen roasties."
• "The food, while on the pricier sider, was of fab quality."
• "Dishes have a French influence and are creative, delicious, and all freshly cooked."
• "The food was really nice. We had the five course valentine's menu which was very filling and was presented well."
• "The food was exceptional."
• "Both were cooked impeccably, service was great."

Cons:

• "Overpriced for what we had."
• "The vegetarian food is only presented on a set menu, which seems a bit unnecessary and is confusing."
• "4 stars not 5 as the place could do with a coat of paint."
• "I got the Parmesan Gnocci (overpriced)."
• "The food lacked taste and was quite bland."
• "The one thing you must do with fish, is over cook it. Both hake and halibut were overcooked."
• "The chips were under-cooked, rather anaemic looking, not crispy and the starch was still grainy instead of fluffy."

Ambience & Location

Pros:

• "Bistro on the Quay is always a favourite gem!"
• "Lovely little restaurant on the quay."
• "Outdoor seating on the quayside available too."
• "The ambience was relaxing with lovely background music."
• "Absolutely lovely place to stop off for a relaxing lunch.. This was our third visit..."
• "Nice atmosphere, cosy place with interesting art work."
• "Stunning views of the harbour."

Cons:

• "Bit hot inside."
• "The only disappointment was the seating plan. We were spread over 4 different tables, just not ideal to be split."
• "Asked if we could have an umbrella up and was told it was to windy."
• "The high-class presentation and taste of their food has gone."
• "From the outside this place looked clean and tidy although maybe a little uninviting (We wasn't sure it was even open)."
• "Restaurant was completely empty outside and 1 table occupied inside, with this attitude I’m not surprised!"
• "We are not welcome because my niece is 4!"

Value

Pros:

• "Most importantly the food was of a high standard and at an excellent price point."
• "Great value lunchtime specials."
• "Very reasonably priced set menu, with a nice wine and cocktail selection."
• "The prices are very competitive and we will be going back."
• "Great food, reasonable prices."
• "Incredibly good value for money."
• "Absolutely fantastic meal and extremely good value with top quality ingredients."

Cons:

• "Overpriced for what we had."
• "I got the Parmesan Gnocci (overpriced)."
• "Some people may say it's in the pricier side, but I really don't mind the cost for this level of excellence."
• "Was asked to pay £50 upfront for a table on booking never in 30 years have I been asked this in any restaurant."
• "The food was nowhere near the normal standard, overcooked and dry bass fillet, tasteless stir fry and horrible crispy noodles."
• "A mistake was made with my bill, appalling!"
• "Unfortunately the burgers did not live up to the long wait."