Zapato Lounge Reviews Summary

Food Quality

Pros:

• "The food was very good, great value for the money."
• "The food here is just stunning, always hot fresh, fast and excellent value for money."
• "Their vegan menu is delicious, and they have plenty of vegan alcohol options."
• "Food delicious."
• "Had fantastic, beautifully fresh tapas selection with yummy pud and tasty espresso."
• "Food was amazing and it was also CHEAP!"
• "Amazing food."

Cons:

• "The fries were so overcooked, most of them were brown and in bits."
• "The food was average but bad average, poached egg was hard boiled."
• "Well says food is fresh it is anything but."
• "Bacon butty...plastic bread. Breakfast muffin... mc Donalds is better. Sandwich... bread stale and dry. Macaroni cheese...burnt."
• "Buttermilk chicken coating was overcooked to the point it was burnt."
• "The burger which I had was burned and lettuce not fresh."
• "The big breakfast was awful, bacon was hard and overcooked."

Service

Pros:

• "Very nice restaurant with relaxed atmosphere. Great food choices and excellent service."
• "Service was also spot on."
• "Staff is very quick and friendly."
• "Once you are being served they can't be faulted."
• "The staff are friendly & attentive without being overbearing."
• "Excellent service."
• "Staff are always super friendly."

Cons:

• "Waitress dropped things on the floor and then left it there for people to walk on."
• "Was not greeted upon arrival, waited too long and found our own seats."
• "The service is not very good, as they don't communicate between them."
• "One of the servers seemed to be a bit on edge that night."
• "Lady took my order and was extremely rude."
• "The service was very bad. We were with six people, four of us had food, and two had to wait for a good 5 minutes for their food."
• "Service was extremely disappointing."

Atmosphere

Pros:

• "Amazing atmosphere, very good food and drinks of all sorts. Places decor is very unique and cozy."
• "The atmosphere, ambience, and the food on point."
• "Such a wonderful vibe."
• "Great atmosphere."
• "Good music and atmosphere."
• "Beautiful decor, lovely music to match. Lots of classics and a fantastic menu."
• "Atmosphere warm and epic design to the establishment."

Cons:

• "Noise when it's busy being the only down side."
• "Music a little loud when trying to chat to people but generally okay."
• "The music was way too loud and couldn't have a conversation with my friends without lipreading."
• "It's a little dark inside."
• "A little bit dark inside."
• "Music is too loud to have a conversation with your friends."
• "My only gripe is that it's a little dark inside."