Prezzo Italian Restaurant Northampton Reviews Summary

Ambience and Environment

Pros:

• "Very nice Italian restaurant, the ambience and environment is very inviting and family friendly."
• "High recommend... the place similar with Italian restaurant in Milano same style...."
• "Formerly the Midland bank the Northampton prezzo is opposite the all saints church in the centre of Northampton. Lovely decor in a spacious restaurant, staff were very welcoming."
• "I like the ambience of this restaurant. It's cosy and relaxing, perfect setting for a catch-up with friends."
• "Really nice staff, calm atmosphere and clean toilets (always good in a restaurant)."
• "Absolutely amazing! Family friendly! Very relaxed chilled atmosphere, even with kids in tow!"
• "Great place to eat - Food is great, service is reasonable and so is the atmosphere."

Cons:

• "The environment was horrible, the waiters seemed like they didn't even like each other and wasn't very happy nor inviting."
• "We were a table of nine seated close to the entrance, door which does not close fully, so we're left in a constant icy draught."
• "The place is dirty and not seen a cleaner in years by the look of things."
• "Can't put my finger on it but it needs something. Just to improve the atmosphere - maybe a piano player or a host."
• "Awful would not come here again filthy, poor service."
• "Actually shocked how this place is still open with the amount of alternative cheaper/better options available."
• "Warehouse trolley and oppo went through the restaurant three times whilst we ate?!"

Service

Pros:

• "Staff are super friendly and kind."
• "Ms. Justyna took a very good care of us in this restaurant. Very polite, very helpful and very caring."
• "The waitress Anastasia was very kind and helpful."
• "I was highly impressed with the service from Saskia. Polite, courteous, professional and very helpful."
• "A big thank you to Lachlan & Anastasia for looking after us so well."
• "The girls who served us were wonderful. Nothing was too much trouble."
• "All the staff were so nice and welcoming."

Cons:

• "Generally miserable staff (apart from 1 lady, altho we only saw her for about 90 seconds before she disappeared never to return)."
• "The ‘duty manager’ was FAR too big for his boots."
• "Service was very slow even though they had only 5 tables in the whole restaurant."
• "Service abit slow, no one smiles either."
• "Appalling service. Staff seemed disinterested in customers."
• "Service was an absolute disgrace. Would NOT recommend 😒"
• "Disastrous service tonight. Not the fault of the staff that were there, but there just weren't enough of them for a Saturday night just before Xmas."

Food Quality

Pros:

• "Lovely food at a very good price once I pitched in with my Meerkat."
• "Food was great, always is."
• "The food and service were first rate even though there was quite a large party celebrating a birthday on the evening we attended."
• "Food has always been amazing here."
• "Lovely restaurant. Food was piping hot and very tasty."
• "Food was amazing."
• "The food on offer was of a high standard. Fresh and full of taste."

Cons:

• "Dirty menu, bland food, dour service."
• "The roasted pork belly was so over-spiced with thyme that the taste of it overran everything else."
• "The base Tomato sauce can be a bit watery sometimes."
• "The food wasn't as stated in menu."
• "Food was barely average so next time we'll take our money next door to nandos."
• "Food not as described, raw mushrooms on pizza, salad missing ingredients."
• "Our food came out promptly and we tucked in to a very watery bolognese and a cardboard pizza with undercooked mushrooms."

Value for Money

Pros:

• "The cost for four having a good meal and service was less than what we spend in London."
• "When we got our bill the server had acknowledged the slow service and knocked off over 30 pound of the total bill without us actually complaining."
• "Good value for money, nice atmosphere, and of course you cannot knock the real live Woodfire oven for the most scrumptious pizza crust."

Cons:

• "Peroni 330ml bottles are the only lager which is disappointing (and works out expensive)."
• "Between the 4 of us we only had 2 starters, 4 mains, 2 desserts and only 2 alcoholic drinks, 5 non alcoholic and it was £130-140 which I think is a bit steep for an Italian chain."
• "For what you pay for the food you don't get enough there was 9 of us which was over 200 pounds and they still had the cheek to charge us 26 pounds service charge."
• "This restaurant now just serves cheap ingredients at an expensive price."
• "For the money you spend I don't believe it's value for money."
• "The overall price however was more expensive than I thought."
• "Unfortunately we were served raw chicken twice."