Bristol Aquarium Reviews Summary

Staff and Service

Pros:

• "Professional and friendly staff."
• "The staff were very smiley and helpful with any queries we had."
• "Staff were very kind and knowledgeable and happy to answer questions."
• "The staff are also super friendly and knowledgeable."
• "The staff will always go above and beyond, and are always ready to share their knowledge."
• "All the members of staff so friendly, positive, happy and knowledgeable."
• "Staff are very welcoming when approached."

Cons:

• "The lady at the counter was so ignorant that she barely tried to acknowledge I was there to purchase the ticket."
• "Wished they warned us that there was a birthday party just about to start."
• "Staff were rude and nosey."
• "There isn't any staff to tell you about anything you are seeing."
• "We only saw 2 staff and they were rush around."
• "Admittedly we arrived at last admission but girl on till was a little rude."
• "Aquarium was good but staff were rude."

Facilities and Accessibility

Pros:

• "All of the enclosures and exhibitions are at a kid friendly height and as you walk round there are lots of interactive bits and bobs and extra information."
• "Wheelchairs and buggies / pushchairs will have no problem getting round and seeing everything."
• "Lots of toilets on different floors and very wheelchair and pram accessible."
• "The place is mobility friendly."
• "Easy access for pushchair and wheelchair alike."
• "The layout of the building is designed with accessibility in mind, which is excellent for those that require it."
• "The aquarium is disability friendly and provide wheelchairs for those with limited mobility, free of charge to hire (other than a deposit)."

Cons:

• "There is no car parking for aquarium, but you can find many private car parks nearby."
• "20 pound per ticket but no soap on the toilets..."
• "Toilets were dirty and didn't seem have regular checks."
• "Windows are too high for small children."
• "When asked if we could use the disabled toilet we were told no, as she had to lock the door now."
• "In zone 5 we could only find the male toilets rather than the advertised baby change, so I think signage needs to be improved."
• "The cafe is pretty gross, and the toilets need urgent improvement."

Value for Money

Pros:

• "Also your tickets are valid for the whole day so you can go around as many times as you like."
• "It was also very reasonably priced."
• "Reasonably priced and plenty to do."
• "Highly recommended, great value for money."
• "Tickets are reasonably priced."
• "The annual ticket is also good value if you live nearby."
• "Excellent value for money. You can visit any number of times on the purchase of a ticket."

Cons:

• "Won't visit again."
• "It was OK, for the amount of money ut is not worth it."
• "The entry price is very high for what there is to see."
• "So overpriced for what it is. £20 a ticket for adults."
• "Prices are outrageous, adults pay £17.50 and a 4 years old boy pays £11.50."
• "About twice the price I would expect for the size and range of things to look at."
• "It is very expensive for the little time it takes to go through the aquarium."

Exhibits and Animals

Pros:

• "All the tanks are well stocked with a variety of fish, sharks, turtles, and even an octopus."
• "The UK waters tank is also a lovely addiction."
• "Large variety of different fish, easy to navigate your way through despite having 2 pushchairs."
• "The exhibits were incredible, and the new exhibits included, the different fish and the rain forest exhibit and dinosaur area was refreshing."
• "The displays are amazing and there’s such a variety of sea life."
• "All the fish look so healthy and the variety is astonishing."
• "The variety of Fish/Marine life was very impressive."

Cons:

• "Fish look well looked after but did expect some larger or more rare fish for the price I paid."
• "It didn't keep us occupied long and it was a bit disappointing that there wasn't more to see."
• "The main tank is smaller than you might think and the viewing tunnel is very short and to one side as a result so not has impressive as other aquariums I’ve been to."
• "A bit overpriced. Some displays were too small for the sea animals inside."
• "Although not too many 'great animas'."
• "There weren't any octopuses-what we went looking for as my niece LOVES them or other animals that are mentioned on their website."
• "Whilst some of the tanks did hold interesting aquatic life there were a few that were empty or contained very few species."