Address: Business Park, The Crescent, Highwoods, Colchester CO4 9YQ, United Kingdom
Phone: +441206751555
Rating: 4.0
based on 180 reviews.
Food Quality
Pros:
"The food was fantastic, the oysters were the best we ever had, loved the desserts."
"The food was good, had taste which is important."
"Really yummy food. Good selection, especially for meat eaters."
"Absolutely fantastic food. Excellent quality steak with a great drinks selection to match."
"The food is really good and the steaks are on another level."
"The starters and mains were absolutely delicious."
"The food was perfectly cooked My mum and I had the lamb which was tender and delicious."
Cons:
"The burger I ordered was black two times in a row."
"The steak was very tough to cut through and the fries portions were very small."
"The vegetables under the lamb was cold."
"The food was terrible."
"I ended up opting for the shepherd's pie which was bland and dry."
"Rib-eye steak was awful, overcooked on one end and undercooked on the other."
"Fish was quite raw and greasy and poisoned by it!"
Service
Pros:
"Reception from staff very good."
"Was greeted by a very attentive manager."
"Great service, quickly moved us from one table to the other when we requested."
"The staff always friendly and helpful."
"The staff were friendly. Especially Sergio!"
"Staff really polite and helpful throughout."
"The service was excellent and friendly."
Cons:
"Service could have been a bit quicker."
"Not so good service, several errors."
"The service was slow and unaccommodating."
"The service seemed to be quite unorganised."
"Service was horrible."
"Service was poor all evening, even though we were the only table in there most of the night."
"Service was extremely slow and our food wasn't hot when it finally arrived at the table."
Ambiance
Pros:
"Beautifully decorated interior and exterior."
"Lovely place."
"Visually the restaurant is beautiful."
"Beautiful restaurant and garden."
"It’s a beautiful restaurant, very clean and has a lovely outdoor space."
"Great atmosphere, high level of style."
"The layout and design is lovely."
Cons:
"The lighting was too dark and made the meal unenjoyable."
"Music was too loud to talk comfortably."
"Every now and then we would get a waft of cigarette smoke because the doors were open to the outside which kind of ruined my food a little."
"No back ground music meant it felt very strange especially as we were there for a birthday."
"The whole restaurant was smokey and we left smelling like a steak pan."
"It was very dark. We couldn't see the menu or the food very well."
"The 'vegetarian' sausages were cooked using the same pan the other sausages were cooked in as I recognised the taste of pork right away."
Price
Pros:
"I actually think the food is fairly priced for what you are getting, no complaints on quality and technical 'cheffery' here with decent portions too."
"Beers are standard price."
"Very reasonably priced breakfast menu and nice choice."
"The food is delicious and well-priced."
"Oysters to start these were lovely, priced averagely."
Cons:
"It was not worth the price at all."
"Very small portion sizing, similar pricing to visit Rick Steins but a third of the portion size."
"Also felt the food was slightly overpriced."
"Drinks are extremely over priced."
"Food is over priced for what you get."
"Expect the average two course meal with drinks to be £60+ minimum."
"Pub grub at premium prices."
Management
Pros:
"Was greeted by a very attentive manager."
"We were greeted by Gareth, a waiter, who was extremely helpful and friendly."
Cons:
"The manager had a serious attitude problem and I would suggest she should go on a management role course and get some manners."
"The restaurant manager was incompetent, had no explanation nor apology and was hapless."
"Manager was uninterested unfriendly and unhelpful."
"The manger did seem to care at all and seemed to have the attitude of 'why are you bothering me'."
"The manager at the time ignored my calls so i decided to go in at ask for my pay."
"Genuinely awful service and food, gone really downhill after being one of our favourite places in the past."