Token Studio Reviews Summary

Pottery Making Experience

Pros:

• "Such a great pottery class!! The instructor was patient and funny and helped us make very unique creations."
• "My partner and I had the best time learning to spin clay, a well put together evening with good clear explanation and great humour!"
• "Me and my partner booked a pottery session, it was great we had an amazing day and really recommend the place as it’s very relaxing."
• "The ultimate pottery experience is run by an instructor who leads you through each step."
• "Had a very nice Sunday afternoon at this wholesome studio learning something new! It’s the first time I did pottery and it wasn’t intimidating at all."
• "We had a fantastic time at Token Studios. It was well organised with great instructions for each stage of the pottery making process!"
• "I had a wonderful time. I did the BYOB experience and even though I got stood up last min and got there 5 mins late they still allowed me to enter."
• "Came here to for the full pottery experience and it was great! The teacher was friendly and skilled which really helped!"

Cons:

• "Don’t waste your money. I booked this for my birthday with a group of friends. When we arrived, it was chaos and we were made to feel like we were in the way."
• "Bit of a delayed review but just realised I still haven't been reimbursed for my broken item."
• "DO NOT BOOK!!!!! This is not worth your money. Staff are rude as seen in their response to my post as well as countless other reviews."
• "The event itself was enjoyable although very loud and crowded. Our instructor was good fun but some of the other staff clearly were stressed out and quite rude/abrupt."
• "Very disappointing experience. The instructor communicates extremely poorly and rushes you throughout the whole thing."
• "I would not recommend this experience personally and I do not think it is worth the money. The booking process is weirdly complex."
• "Booked onto the BYOB Ultimate Pottery Experience with my partner. Sadly the experience was sub-standard at best."
• "I had a wonderful time. I did the BYOB experience and even though I got stood up last min and got there 5 mins late they still allowed me to enter."

Customer Service

Pros:

• "The studio were also really good at letting me rebook as I’d initially gotten the dates wrong and missed our first booking."
• "We had a fantastic time at Token Studios. It was well organised with great instructions for each stage of the pottery making process!"
• "Thank you for responding to my previous review, but not my countless emails, calls and texts."
• "Came here to for the full pottery experience and it was great! The teacher was friendly and skilled which really helped!"
• "Response to reply: The owner writing these replies is absolutely savage 😂 fair play."

Cons:

• "Bit of a delayed review but just realised I still haven't been reimbursed for my broken item 💔."
• "DO NOT BOOK!!!!! This is not worth your money. Staff are rude as seen in their response to my post as well as countless other reviews."
• "The event itself was enjoyable although very loud and crowded. Our instructor was good fun but some of the other staff clearly were stressed out and quite rude/abrupt."
• "Disappointing Experience at Token Studio London Pottery. AVOID!"
• "We had problems on making reservation, to be honest it’s not hard to display the remaining slots on your website."
• "I would not recommend this experience personally and I do not think it is worth the money. The booking process is weirdly complex."
• "I went for candle making and had a relaxing experience. There were so many scents to choose from to add to the candle, dried flowers, and crystals amongst other things."
• "We had a very enjoyable time!! We joined a pottery class. The teacher is very helpful and fun. Other staff is kind as well."