Ayrton Windows & Doors Reviews Summary

Product Quality

Pros:

• "The resultant product is flawless, with perfect opening & closing, completely weather-tight and solid."
• "Excellent quality product together with highly professional survey and installation service."
• "The window is beautiful and has been admired by many since it was installed."
• "They are beautifully made (and have finally soundproofed our bedroom from street noise)."
• "Beautiful wooden sashes that are impossible to detect the double glazing within."
• "The windows are the best quality and it really shows."
• "The new French door and sash window which you just fitted are superb quality."

Cons:

• "Following the installation there were some problems with the door. The fit was not quite perfect and the door had to be pulled hard to shut it."

Customer Service

Pros:

• "Service has been great throughout the ordering and design process."
• "The response to any issues was always swift and exactly what we would hope for."
• "Great after sales service."
• "The service from start to finish was excellent."
• "Excellent customer service with a great follow up/aftercare."
• "The level of customer service that Ayrton have provided to us has been second to none."
• "Contacted Ayrton around an AfterCare request. The team responded with the same care and attention as throughout the initial install."

Cons:

• "We had a bit of a hiccup at this point due to a logistics error by Ayrton - this had a knock-on effect of a 7 week delay to the installation of the windows."

Installation Process

Pros:

• "The team were very polite, professional, accommodating and skilled in how they fitted everything."
• "The installation team was extremely professional."
• "On both occasions the work was done quickly, efficiently and with the minimum of fuss."
• "The installations were very smooth - the teams were very polite, efficient and tidy."
• "The fitting process itself went very smoothly and the team did a great job."
• "Installation was estimated at 7 days but took just 5."
• "The installation team worked very fast and were meticulously tidy."

Cons:

• "The work was quite disruptive (6 days onsite) but the guys cleared up thoroughly each day and minimised the inconvenience as best they could."

Professionalism

Pros:

• "All have been factory built to a high standard and the installation work has been smooth and efficient."
• "The team fitting the windows was excellent. They were very professional and tidy and the whole process went exactly as timetabled."
• "The installers were courteous, respectful of our property, and kept noise, dust, and rubbish to a minimum during the installation."
• "The installation teams were professional, punctual and extremely hard working."
• "The team sent to fit the windows (John and Machin) were excellent and sought to minimise disruption so far as possible - they really went the extra mile."
• "The installers were experienced, professional and clean and tidy."
• "The installers were very polite, tidied up thoroughly at the end of each day."

Cons:

• "The process is not quick - it took about 10 weeks between paying the deposit and the windows being available to install."

Value for Money

Pros:

• "Our north-facing front room is now habitable in winter! So - although it still wont recoup the cost in our tenancy - good price, reduced noise and emissions, increased warmth and peace of mind over security (and redecoration!)."
• "We used Ayrton recently to replace all the sash windows at the front of our Victorian property including 2 large bay windows, in addition to 2 attic casement windows... although not cheap, their prices fell within the range."
• "Fairly priced for the quality of the windows (hardwood, perfectly fitted and look amazing)."
• "Very easy ordering process and cheaper than PVC equivalent."
• "The price was competitive with other quotes we received."
• "Highly recommended, in short, you pay for the quality."
• "We are so happy with the quality and style of the new timber products."

Cons:

• "At this point there was a long wait for the windows to be manufactured (~20 weeks)."