The Harrow Reviews Summary

Atmosphere

Pros:

• "Lovely pub, friendly atmosphere, looks very nice inside and clean."
• "Lovely atmosphere here whenever I come."
• "It's spacious, clean, has a homely and welcoming atmosphere, and has a lovely multi-levelled garden."
• "The warm and inviting ambiance immediately put me at ease."
• "The atmosphere is amazing!"
• "The Sunday roast was delicious and the atmosphere for a Sunday afternoon was just lush!"
• "Nice pub. Spent an evening in the beer garden which was nicely furnished and laid out."

Cons:

• "Awful family sitting next to us which completely ruined the atmosphere."
• "The bear garden was starting to fill up mostly with young guys vaping."
• "The atmosphere is to say the least on the noisy side with lots of young children and rather loud groups."
• "There was a DJ and music the night we attended however music was so so loud it was impossible to have a conversation with the person next to you!"
• "Garden was closed despite the lovely weather which also prevented disabled access."

Service

Pros:

• "The staff at The Harrow were exceptional."
• "Adam, the Manager was very helpful explaining the menu and how the set lunch menu works."
• "Friendly pub, made the wife kids and grandmother feel welcome, Landlord top bloke, friendly bar staff."
• "The service was excellent."
• "The young girl that served our food was so nice and very quick with our food as we were a group of 7, no one had to wait more than a couple of minutes."
• "The waitress was very polite."
• "Staff super friendly pay by app if possible at the moment."

Cons:

• "And your over bartender had an awful smell, not to be rude but she came over and served us and had awful breath and B.O."
• "Would not recommend, total lack of customer care."
• "Food took over 1 hour to come and when I asked when it was coming the waitress reply its coming OK in a rude attitude."
• "Poor management style floor Manger out to have made person apology."
• "Bar staff did not take customers orders first come first served."
• "Service was very slow."
• "The staff are totally inept, nobody knew anything and they were straight up rude."

Food Quality

Pros:

• "All food came together and was hot, best chicken curry I've had in ages."
• "Had a lovely risotto with chicken."
• "Good food and drinks in a lovely beer garden."
• "HIGHLY RECOMMENDED! The food was delicious and cooked perfectly and the staff made the entire experience so nice! They were so friendly and took great care of us!"
• "The food we've ordered was a quality of a great restaurant which was wonderful."
• "I ordered the steak and it was cooked to perfection and served with a mouth-watering sauce."
• "The food was good especially the veggie cauliflower bang bang."

Cons:

• "Awful Christmas Day Dinner, our vegetarian option was freezing cold in the middle had to send it back to the kitchen."
• "Chips were hard in the middle, not all were fully cooked."
• "Food was edible that's it."
• "Reduced menu. Food order was wrong."
• "The meal that I ordered was the chargrilled chicken breast, new potatoes, and salad. The chicken breast was overcooked as were the new potatoes being wrinkled and mushy."
• "Negative was some of the mains especially the fish/chips and mushy peas."
• "The food came after about 40 minutes but did not look appealing the salad looked dried out."