Bill's Farnham Restaurant Reviews Summary

Food Quality

Pros:

• "The food was delicious (Mediterranean breakfast, pancakes, chicken burger, calamari) and arrived quickly."
• "I had a 2 course meal which was great value and delicious."
• "Had the vegan burger which was delicious!"
• "The food is excellent. Some of the chairs were stained and the floors dirty."
• "The food was hot and fresh and it all came out together."
• "Fresh good quality food."
• "Food was absolutely delicious."

Cons:

• "The extras I ordered did not appear on the plate."
• "The food was disappointing."
• "Not bad, chicken could have been nicer... not much meat on it for the amount that was on the plate."
• "Pancake to syrup ratio pisspoor top cake and bottom have a healthy amount whilst the middle are dry due to lack of syrup."
• "The prawn and fish finger sandwich was very disappointing."
• "Hubby's butter milk chicken burger overcooked and dry and hard and so was my fish finger sandwich."
• "The food quality was poor and the actual bill was excessive."

Service

Pros:

• "Great food and very friendly waitstaff."
• "I was served by a lady called Lara, what an absolute credit to 'Bill's'. Attentive, polite, a lovely smile and top service."
• "Particular huge thanks to our Server Melissa who was absolutely incredible. She remained polite and professional despite the child related chaos that we brought with us."
• "Our server Billy was especially kind and attentive, always coming over when drinks were empty, enquiring about the taste and being overall very helpful and kind really enhancing our 10/10 experience here can’t wait to come again."
• "our server - Annie - couldn't have been friendlier and more helpful."
• "Staff were incredible- let us decorate the table, even sourced some candles for the cake as we forgot ours."
• "Fantastic service, very friendly and welcoming team members who made the night a night to remember!"

Cons:

• "Dreadful. I’d give it 0 stars but it won’t let me! Waitress forgot to place our order. 75 minutes of waiting was enough for me."
• "The 3 or 4 different people serving us were quite slow."
• "Service was a little slow but it was extremely busy on a Saturday afternoon."
• "The service was a bit slow at times and we had different waiting staff come to the table."
• "Everything just felt a bit slow and we felt a bit neglected."
• "We were herded into a very confined sitting area which was incredibly warm and cramped."
• "Service not great last time though as waitress forgot our order, then brought the wrong food and finally gave us someone else's bill."

Ambience

Pros:

• "The ambience was very warm and friendly. The lighting in particular was set perfectly and made for a very conducive dining 'Date Night'."
• "It's a cosy, clean and just plain nice."
• "The ambience of the venue was warm and welcoming."
• "Nice atmosphere and lovely staff."
• "The atmosphere is cracking."
• "Great atmosphere with great staff."
• "The restaurant had a nice vibe, was relaxed and the waiting staff was friendly."

Cons:

• "But prices, like so many places now, are just astronomical."
• "A group of us went for lunch and the service was awful, they put us right at the back with the music blaring so you couldn't hear yourself think."
• "Sadly we had the worst table in the house, felt like it had been shoved in last minute between the door and stairs."
• "General experience great but the music is sadly lacking."
• "Next time we’ll come back for breakfast or brunch to sample the atmosphere as the Saturday evening was pretty flat and the background music could hardly even be heard."
• "The post-lockdown recovery appears to be moving slowly here, but not as slowly as the service."
• "This is not a child friendly restaurant."

Value

Pros:

• "I had a 2 course meal which was great value and delicious."
• "It's great to see more vegan options growing on the menu too 😁"
• "Food was great and cheap due to the current government deal going on."
• "Great deal with our 2 grandchildren eating for free."
• "The food was absolutely amazing as usual."
• "Had loads of great meals here, breakfast, lunches and dinners."
• "The food was outstanding and the evening was a talking point which will be remembered for a long time to come."