Pippin Reviews Summary

Atmosphere

Pros:

• "The Pippin Pub has become our regular favourite spot for gatherings."
• "The atmosphere really was worth leaving the house after a long day of work to just settle down."
• "What a fabulous find."
• "We really enjoy coming here, its a Lovely warm welcoming place!"
• "The place has had a lovely refurb."
• "Inside is nice since the revamp, bright and modern."
• "Nice little watering hole on the outskirts of Maidstone."
• "Great place, atmosphere is brilliant."

Cons:

• "Have not been in the Pippin since before lock down, so we were a little underwhelmed when we arrived at peak time on a Saturday evening to find very few guests."
• "There was a group of about 6/7 young men and women who were loud and intrusive."
• "Visited the Pippin yesterday... unfortunately, the Pippin had made virtually no allowance for the British weather."
• "The place stank of beer as soon as we walked in."

Service

Pros:

• "Lydia's exceptional service always makes our visits even better!"
• "Courteous staff."
• "Came in last night with friends from work lovely evening and staff."
• "Staff were very friendly and helpful, and explained the social distancing layout."
• "The service is fast and friendly, really great pub for a drink."
• "Service was prompt and friendly."
• "Lovely pub, friendly faces behind the bar especially Sean the Assistant Manager."
• "Especially our waitress, Sam. She was brilliant."

Cons:

• "Bar service was good but table service and food very poor."
• "Staff didn't have a clue about their own menu."
• "Slow service on a somewhat busy Friday night for a table of 6."
• "The service was the only place it was let down."
• "No one came over to ask us if everything was ok with the food."
• "Staff seemed disinterested in serving."
• "Service not good, considering pub was quiet."
• "Service was sporadic."

Food Quality

Pros:

• "Food is priced well and very tasty."
• "The chicken chips and salad was delicious and my partner had the fish and chips which he said was excellent!"
• "The burger was freshly cooked and juicy and the seasoned fries were tasty."
• "Remarkably interesting menu for a chain pub, we really enjoyed our burgers (cheeseburger and Korean fried chicken) and the fries were absolutely delicious."
• "The festive burger was very nice with a decent portion size."
• "Obviously I ordered the wings, and I could have had seconds they were so nice."
• "The food... we shared a chicken platter, this was to die for!"
• "The food was tasty and well presented."
• "The food was yummy."
• "Food was nice, excellent table service."
• "We had the steak and fish and chips best food I have had in a long time."

Cons:

• "They all tastes salty, sour and bitter!"
• "Food was a bit meh."
• "Probably the worst pub meal I've had in years."
• "Quite possibly the worst Sunday roast I have ever eaten."
• "The veg decimated. And highly salty roast potatoes straight out of a plastic bag."
• "Food was absolutely diabolical."
• "Chicken strips had clearly been deep fried previously then quickly re-fried. Greasy and inedible absolutely disgusting."
• "The flat steak with pesto, chips, onion rings and grilled tomatoes 😋 what absolute awful mistake."
• "The steak was tasteless and chewy, the pesto on top was so over powering."
• "Food of macaroni cheese with spinach & onions was tasteless, cheese not melted on top, stringy and rubbery."
• "The Roast Beef had 2 tiny bits of beef."
• "Lovely place and great looking menu... unfortunately the quality of food is very disappointing... it was greasy and didn't live up to expectations."

Drinks Selection

Pros:

• "Good range of ales."
• "The Pippin also offers a great selection of drinks including cocktails."
• "Beer is always good here."
• "The drinks are reasonably priced and there's a good selection on offer."

Cons:

• "Limited selection of beers on tap."
• "Cocktail menu was good but poorly executed."
• "The wine was very average."
• "No real ales available on our visit which was a bit disappointing."

Price Value

Pros:

• "Price of drinks is competitive with other local venues."
• "Good value for money for both food and drinks."
• "Prices were reasonable and what you'd expect to pay."
• "The cost for 4 adults was very reasonable."
• "For the price, it's good value, nice atmosphere and staff."

Cons:

• "However, the prices were a bit high considering the quality of the food."
• "Overpriced for what you get."
• "The prices have increased dramatically and the food quality has not gone up with the prices."
• "Drinks are a little pricey."

Cleanliness

Pros:

• "The establishment is always clean."
• "The pub is very clean and tidy."

Cons:

• "The toilets were filthy."
• "The floors were dirty."
• "Table was sticky and obviously hadn't been cleaned properly."