Tenpin Warrington Reviews Summary

Facilities

Pros:

• "Toilets were clean and well kept."
• "The bowling equipment all worked perfectly and was clean."
• "It has a good little arcade area & also a pool & table tennis area with chill out TV space & I think it has a type of laser quest arena."
• "This place is very good and you can have a birthday party here."
• "Easy access to car park."
• "Great venue. Took my 8 year old daughter and her mates here and we all had a great time at bowling and then laser quest."
• "It's a lot bigger inside than it looks from the outside."

Cons:

• "The machines that put the pins down sometimes took a while and left our team waiting to bowl."
• "The arcade was a bit naff, it would have been lots better if there was proper arcade games that would keep you there racing all night or playing proper arcade games."
• "The lazer tag needs an update as after a short time it can get boring and half the guns are defective and it seems to never be open."
• "Place seems a little tired, the interior could do with a little sprucing up."
• "The lanes are uneven, rental balls look battered and most roll like a 50 pence piece."
• "Every time i go something seems to go wrong with the lanes."
• "Lane broke down twice."

Staff and Service

Pros:

• "Staff were super friendly and helpful."
• "Had a couple of games of bowling here last night, all of the staff were so lovely, lively and helpful!"
• "Thank you to the wonderful Mia F at Tenpin Warrington."
• "The staff are fantastic and even though we didnt book a birthday party they still gave a treat to her which she loved."
• "Staff were extremely friendly especially Jess, Chloe and Sam."
• "Absolutely amazing staff, super friendly and helpful."
• "Went to a birthday party here and it was great, kids loved it, food was good, staff were very good and helpful."

Cons:

• "Only downside is there was only 2-3 people behind the bar/desk so service was slow as anything."
• "The staff are nice enough but they do need more staff I feel especially on busy pay day weekends."
• "However both the staff dealt with were grumpy."
• "I asked to speak to the manager to put in a complaint and sadly he/she never even had the decency to come and speak to me."
• "Manager was headless chicken, never would I recommend this place and ruined my sons birthday."
• "The staff, with Antonia as the shift manager, was awful."
• "If I could give zero stars I would. The staff are ALL rude and obnoxious, the lanes don't work properly and the price you pay for all of that is extortionate."

Value and Pricing

Pros:

• "Very happy with the prices."
• "Granted it's the cheapest in the area."
• "Great value for money, lovely food and great staff."
• "Decent pricing, Covid precautions in place and fully explained by staff."
• "The Monday to Wednesday deals are fabulous on food and drink. Everything half price!!!"
• "Amazing value for moneyy, first time visiting and will deffo be visiting again."
• "Great prices, great facilities and lovely staff. What more could you ask for?"

Cons:

• "The food took some time to arrive. The drinks are expensive."
• "Overpriced food, overpriced bowling."
• "OMG, the prices were a total RIP off."
• "Absolutely disgusting booked laser tag for my sons birthday only to be told (only on arrival) 3 of my children are too small then tried to refuse a cash refund not once where we told about a height restrictions."
• "Be aware that the phone number is a premium number so if you get put on hold you will be charged."
• "Incredibly slow service to get a game."
• "An absolute disaster of a joint and that's being nice."

Food and Drinks

Pros:

• "Please try the chips!! We had an ultimate burger meal, it was great value and honestly the chips were stunning."
• "Great food and was really made to feel welcomed."
• "Plenty of food on the platter 4 burgers nuggets chips mini pizza and fish fingers defo come again."
• "Superb value, great food and atmosphere."
• "The staff were helpful and friendly and the food when it came was hot."
• "Went for a treat for my daughters birthday game of bowling for 4 kids a kids party platter brill value for £45."
• "The drinks are great and staff are friendly."

Cons:

• "The food was dreadful. The chips and chicken nuggets were warm when they arrived, not hot."
• "It took almost an hour. The food we had was a bit greasy which didn’t sit well with our stomachs."
• "We were told there would be unlimited drinks for the kids but we were only given 2 jugs of juice."
• "The hygiene in the place is terrible, the toilets smell like a festival urinal that’s not been cleaned for weeks/months."
• "Nothing cleaned away once in over 2 hours that we were there."
• "The floor was generally sticky and the toilets need blowing up."
• "Floors are dirty and sticky, had to ask 3 times for a spilt drink to be cleaned up."

Atmosphere and Cleanliness

Pros:

• "A really fun experience! I enjoyed the bowling, dodgems and lazer quest."
• "Enjoyable family evening. Great bowling, without any issues, no broken lanes/equipment or problems."
• "We all left on a high and shall definitely be booking to go again."
• "This is the place to go with the kids or just for a fun couples/friends afternoon!"
• "We had so much fun and the atmosphere was amazing."
• "Absolutely loved my time here. It can get quite busy during holiday times but normal days, there's always lanes open to play!"
• "So much better since its been revamped! Brighter, cleaner, much more relaxing evening for the people not playing games."

Cons:

• "Didn't stop long as didn't feel comfortable."
• "They were not enforcing the face mask rule."
• "So hot its like being in a sauna."
• "Manic is all I can say, our Kane didn't work numerous times and there were loads of teenagers outside smoking and causing trouble."
• "The business is now worth visiting in my opinion."
• "Far too busy for appropriate social distancing."
• "Lot of empty glasses and leftover food."