Address: Albion Rd, Bexleyheath, DA6 7LS, United Kingdom
Phone: +443330346100
Rating: 4.0
based on 229 reviews.
Staff Service
Pros:
"Staff do what they can to please."
"Staff all friendly and quick to help."
"Staff were friendly and managed our big group well (12 people some of whom came more than 30 mins later than others)."
"Customer service was good. The young people quickly resolved issues."
"Staff were pleasant and friendly with the kids."
"The staff were very helpful and friendly."
"Every single member of staff was so polite and patient when interacting with my boys."
Cons:
"The staff at the reception were not friendly and seemed like they didn’t want to be there!"
"Pure greed on the amount of bookings made compared to staff and lanes available."
"Staff literally have no interest waited 1hr and 15 mins after I had finished bowling for the food to turn up."
"So under staffed that they cant keep with clearing and cleaning tables/lanes/toilets etc..very disappointing visit."
"Staff aren't very forthcoming and not that helpful, have an attitude of 'whatever'."
"Staff not bothered to pay attention to patrons and generally rude or don't want to hear what you have to say be it ordering at the bar or problems with their machines."
"The staff did seems somewhat cold and uninterested."
Facilities & Maintenance
Pros:
"First time in going tonight since the refurb! And wow it was so clean all arcade machines working."
"Hired a lane for 2 games. Not been for a few years and the face lift makes the place 100 times better."
"They've made a lot of effort with social distancing measures by installing very robust dividers between each lane."
"Bowling was fun, clean areas of use, well maintained playing equipment."
"This has recently undergone a refurb. It’s great! Much more inviting."
"The lanes all had nice comfy seats and a plastic cover to keep your lanes private."
"It's so much better & bonus you don't have to wear the bowling shoes ...!"
Cons:
"Worst bowling alley ever! Lanes have tech issues all the time."
"The lanes are atrocious, breakdowns galore and tonight 4 teams had to move lanes because something wasn't working."
"The majority of machines including pool tables swallow coins and don't release the game."
"Poor maintenance of lanes, had to be moved three times this affecting our games."
"The most disorganised place I have ever been to."
"Problems with the bowling alleys and many of the arcade and fruit machine don’t work properly or are out of order."
"Poor bowling alley. Old and in need of repair."
Food & Drink
Pros:
"The ultimate nacho sharer was like a half portion of that you'd get at the cinema with a seemingly half hearted effort of condiments."
"We did a meal deal and food was actually quite good."
"Its a very good location to host a birthday party. The food was good and the games were too."
"Unlimited games within an hour with a 12 inch pizza was £30 for the family."
"The pizzas were nice."
"The food was very fresh and tasty."
"Food served was good for the price."
Cons:
"Food was a bit pricy for quality."
"The drinks and food worked out really expensive, if you have a few children it could be a pricey day."
"Food is ok for children. But for adults it's basically microwave food. Not very nice."
"Food - truly awful, with very long waiting times."
"The food and drinks are reasonably priced."
"Food so expensive yet its cheap and actually nasty."
"The food is rubbish and overpriced too."
Atmosphere & Experience
Pros:
"Great family atmosphere and cheap parking downstairs and across the road."
"Great place to chill and have a great time with family or friends."
"The arcades were fun especially the dance machine."
"It was very busy which shows it’s a popular attraction to visit."
"This place is popular for birthday parties on Saturdays as they offer everything a party needs, activity, music and food."
"Lovely atmosphere."
"Great place to meet for a fun night out."
Cons:
"As soon as we finished our game we were told to leave as we didn't have ID on us and it was 10.30pm."
"Bit old place, with a few drunk people around 9 pm."
"It is dirty, tired looking, smells and the toilets... Your feet stick to the floor and some of carpets, the lanes had crisps packets, empty drinks and bottles, the seats were sticky."
"Tired. This place has been open for at least 25 years and it can’t have had a refurb very recently, if at all."
"This place is a shambles. Music so loud you have to shout to be heard at the counter booking and paying."
"Once inside the floors were crowded with machines making it impossible to move around without bumping into someone."
"Absolutely ridiculous, no organisation whatsoever."