Address: Commercial Rd, Portsmouth, PO1 4RL, United Kingdom
Phone: +442392851255
Rating: 3.9
based on 257 reviews.
Shop Variety and Quality
Pros:
"Fantastic place to shop! The sweet shop and With it are great! Tons of different sweets available to choose from and very friendly staff!"
"Good shops, spacious & clean."
"This is a really nice little shopping centre. There is a good selection of shops and restaurants. The whole place is clean, bright and airy lending a pleasant atmosphere."
"A very good shopping centre that will cater for everyone. From mainstream retailers such as Boots, Primark, to small independent retail outlets, there is a wealth of choice."
"The arcade mall is very clean and there are plenty of decent shops."
"Great range of shops from small independent stores to larger chain stores there is something for everyone here."
Cons:
"So many well known shops are no longer."
"It's a shame so many of the shops have shut or downsized such as M&S, New Look."
"Cascades shopping centre is basically empty these days, shoos that leave (due to lack of business and high rent) are just not being replaced."
"Shops have decreased, not much business inside the shopping centre anymore."
"Its a bit sparsely placed (the shops) and it feels a bit old and rundown in places."
"The number of empty shops has increased and there seems to be a lot of the same shops selling similar items to each other."
"Most smaller shops here have closed, including the café, New Look and the pet shop."
Accessibility and Convenience
Pros:
"Cascades leads straight out into the main precinct and market. Disabled access is good, with free Blue Badge parking nearby and outside of the main car parks."
"Shops like next, new look h&m, body shop, shoe shops, tk maxx, primark, sports direct, spoon International buffet, Starbucks as well as others, has a multi store car Cark attached or big car park just at the back, easy access to high street shops to, within easy distance of bus routes and train station."
"All accessible from the main carparks by lift so perfect in bad weather."
"It’s wheelchair accessible."
"Big car Park attached to the centre, with direct access to the highstreet, and it doesn't cost a fortune like some shopping centres I've been to."
"Easy to park the car in the dry... Take the lift down to a selection of Great shops..."
"Multistorey parking space & large parking space at the front."
Cons:
"Never feel like going to this shopping centre due to the poor parking service and high rates."
"Multi-story parking is horrible, like a rabbit warren to navigate, parking bays are tight, atmosphere dim, found cost of parking pricey."
"Open air is more £££ than garage parking and doesn't have a less than 30 Min option for a quick pop into sbux."
"However, it is rapidly going downhill, with many stores empty."
"The parking is quite expensive for 30 min you can pay up to 5 £."
"Parking costs are absolutely ridiculous charging extortionate prices so would advise parking elsewhere on a side street."
"The biggest problem is that once you enter the mall you have no signals and you can't use internet."
Atmosphere and Experience
Pros:
"Always a pleasure to be here."
"Went to TK Maxx and also visited the juice bar there for a coffee... He serves great coffee, tea and ice-cream."
"We attended Santa today with my little boy who is two at first he was unsure, but Santa allowed him a few minutes to then come back in and the second time my little one loved it, amazing little grotto for tiny feet, very good price and such a memory x"
"Always good to go here on the run up Xmas, kinda gets ya in the mood for it."
"Once again the sales assistants were friendly and helpful and I spent far too much money 😁."
"A proper boozer, not ruined by pub developers, a great pub with a brilliant atmosphere and friendly locals."
"Great place for shopping wonderful shops and lots of pokemon go stops. The area is clean and well kept with a nice outside area with weekly stalls to keep you going."
Cons:
"It's uninspiring and like a concrete rabbit warren."
"Felt like a ghost town from what it used to be."
"It was like a zombie apocalypse when even the zombies couldn't be bothered to go."
"Quite possibly one of the most depressing places I've ever had the misfortune to visit, it truly is the colonic irrigation of shopping experiences."
"Very mediocre definitely better places, some empty units, food places are very limited certainly could do with a fast food outlet."
"Pretty downscale shopping experience."
"Tiny shopping center, half empty units, hardly anyone in there."
Cleanliness and Maintenance
Pros:
"The shopping centre is always clean and tidy which is lovely to see."
"Toilets are always clean and hygiene good."
"Stores are normally modern and well kept and it's a safe and clean environment to shop and socialize."
"Cascades is a lovely shopping centre with clean toilets and disabled toilet plus a baby change and feeding facilities."
"The shopping mall is clean and has lots of space to walk in."
Cons:
"The public toilets were a little smelly and there was no loo roll in the cubical that I used."
"For some reason the roofs are always leaking and drip buckets, although well fenced off are concerning and break the enjoyment factor of first time visitors."
"The centre itself has seen better days, watermarked ceilings and loose wires."
"It's still dirty.!!!!"
"Not a lot here and quite tired looking... A couple of the bigger chains have gone and it feels a little empty..."