Cascades Shopping Centre Reviews Summary

Category: Shopping mall Portsmouth

Address: Commercial Rd, Portsmouth, PO1 4RL, United Kingdom

Phone: +442392851255

Rating: 3.9
based on 257 reviews.

Shop Variety and Quality

Pros:

  • "Fantastic place to shop! The sweet shop and With it are great! Tons of different sweets available to choose from and very friendly staff!"
  • "Good shops, spacious & clean."
  • "This is a really nice little shopping centre. There is a good selection of shops and restaurants. The whole place is clean, bright and airy lending a pleasant atmosphere."
  • "A very good shopping centre that will cater for everyone. From mainstream retailers such as Boots, Primark, to small independent retail outlets, there is a wealth of choice."
  • "The arcade mall is very clean and there are plenty of decent shops."
  • "There are shops like: Primark, Game, Newlook, Squiggle, Next, Tkmax, SportsDirect, Lush."
  • "Great range of shops from small independent stores to larger chain stores there is something for everyone here."

Cons:

  • "So many well known shops are no longer."
  • "It's a shame so many of the shops have shut or downsized such as M&S, New Look."
  • "Cascades shopping centre is basically empty these days, shoos that leave (due to lack of business and high rent) are just not being replaced."
  • "Shops have decreased, not much business inside the shopping centre anymore."
  • "Its a bit sparsely placed (the shops) and it feels a bit old and rundown in places."
  • "The number of empty shops has increased and there seems to be a lot of the same shops selling similar items to each other."
  • "Most smaller shops here have closed, including the café, New Look and the pet shop."

Accessibility and Convenience

Pros:

  • "Cascades leads straight out into the main precinct and market. Disabled access is good, with free Blue Badge parking nearby and outside of the main car parks."
  • "Shops like next, new look h&m, body shop, shoe shops, tk maxx, primark, sports direct, spoon International buffet, Starbucks as well as others, has a multi store car Cark attached or big car park just at the back, easy access to high street shops to, within easy distance of bus routes and train station."
  • "All accessible from the main carparks by lift so perfect in bad weather."
  • "It’s wheelchair accessible."
  • "Big car Park attached to the centre, with direct access to the highstreet, and it doesn't cost a fortune like some shopping centres I've been to."
  • "Easy to park the car in the dry... Take the lift down to a selection of Great shops..."
  • "Multistorey parking space & large parking space at the front."

Cons:

  • "Never feel like going to this shopping centre due to the poor parking service and high rates."
  • "Multi-story parking is horrible, like a rabbit warren to navigate, parking bays are tight, atmosphere dim, found cost of parking pricey."
  • "Open air is more £££ than garage parking and doesn't have a less than 30 Min option for a quick pop into sbux."
  • "However, it is rapidly going downhill, with many stores empty."
  • "The parking is quite expensive for 30 min you can pay up to 5 £."
  • "Parking costs are absolutely ridiculous charging extortionate prices so would advise parking elsewhere on a side street."
  • "The biggest problem is that once you enter the mall you have no signals and you can't use internet."

Atmosphere and Experience

Pros:

  • "Always a pleasure to be here."
  • "Went to TK Maxx and also visited the juice bar there for a coffee... He serves great coffee, tea and ice-cream."
  • "We attended Santa today with my little boy who is two at first he was unsure, but Santa allowed him a few minutes to then come back in and the second time my little one loved it, amazing little grotto for tiny feet, very good price and such a memory x"
  • "Always good to go here on the run up Xmas, kinda gets ya in the mood for it."
  • "Once again the sales assistants were friendly and helpful and I spent far too much money 😁."
  • "A proper boozer, not ruined by pub developers, a great pub with a brilliant atmosphere and friendly locals."
  • "Great place for shopping wonderful shops and lots of pokemon go stops. The area is clean and well kept with a nice outside area with weekly stalls to keep you going."

Cons:

  • "It's uninspiring and like a concrete rabbit warren."
  • "Felt like a ghost town from what it used to be."
  • "It was like a zombie apocalypse when even the zombies couldn't be bothered to go."
  • "Quite possibly one of the most depressing places I've ever had the misfortune to visit, it truly is the colonic irrigation of shopping experiences."
  • "Very mediocre definitely better places, some empty units, food places are very limited certainly could do with a fast food outlet."
  • "Pretty downscale shopping experience."
  • "Tiny shopping center, half empty units, hardly anyone in there."

Cleanliness and Maintenance

Pros:

  • "The shopping centre is always clean and tidy which is lovely to see."
  • "Toilets are always clean and hygiene good."
  • "Stores are normally modern and well kept and it's a safe and clean environment to shop and socialize."
  • "Cascades is a lovely shopping centre with clean toilets and disabled toilet plus a baby change and feeding facilities."
  • "The shopping mall is clean and has lots of space to walk in."

Cons:

  • "The public toilets were a little smelly and there was no loo roll in the cubical that I used."
  • "For some reason the roofs are always leaking and drip buckets, although well fenced off are concerning and break the enjoyment factor of first time visitors."
  • "The centre itself has seen better days, watermarked ceilings and loose wires."
  • "It's still dirty.!!!!"
  • "Not a lot here and quite tired looking... A couple of the bigger chains have gone and it feels a little empty..."

Thanks! Your review is awaiting moderation.