Address: Winwick Rd, Warrington, WA2 8TW, United Kingdom
Phone: +441618285777
Rating: 4.2
based on 163 reviews.
1. Shop and Restaurant Variety
Pros:
"The retail park has a variety of stores and places to eat and drink."
"Love how many different stores and restaurants they have here."
"There is a good selection of shops. Could do with more parent and child parking as there’s a lot of wasted disabled spaces."
"Good variety of shops and restaurants on the retail park."
"Brilliant selection of shops for home shopping."
"Lots of shops along here which is great."
"A lot of larger shops here Next and Tk Maxx are big, Currys is massive."
"Has many stores too choose to visit here."
Cons:
"Could do with a better range of shops instead of just the usual bargain ones."
"The only downside is the car park can get busy very quickly."
"The shops are a good.mix but the car park is a nightmare."
"Needs a M+S Simply food. No supermarkets."
"If you need more than one shop it can be a long walk unless you want to keep moving your car."
"Annoying to get to without car."
"Its ok.only worth going if you want something specific- it's not worth a journey otherwise."
"Plenty of household name outlets and still being extended, unfortunately several outlets have closed and not been re-let."
2. Parking and Traffic Management
Pros:
"It is easily accessible and has ample parking space."
"There is always parking spaces unlike most shopping parks, which makes this place even better."
"Lots of parking for shops and food outlets."
"Fairly standard out-of-town retail park. Plenty of parking, much easier to get out in busy times now they've built a second entrance/ exit."
"Car parking spaces could be wider though. Cars aren't the same size they were 20 years ago... and this place has just had a revamp."
"Easy parking, but can be queues at peak times especially weekend, front parking bays near the shop entrances are always full."
"Parking is plentiful. Infrastructure decent."
"Quite a nice range of stores. Decent amount of parking. Been here numerous times and never had an issue getting to park."
Cons:
"Parking is a massive issue. It took me exactly 10 minutes to get out."
"Whoever designed the car park and road system needs to give their head a wobble."
"The parking lot is a bit confusing as there's only one way roads and 1 entrance/exit."
"The only downside is the car park can get busy very quickly and there are tight turns between sections."
"Large queue to get out due to the way the traffic management has been designed."
"There are curbs leading to disabled parking which has caused at least 1 fall with near miss of head hitting the large bollards."
"The retail outlets are great. The car park is a shambles. Poor visibility. Misaligned junctions. Weird one way system."
"Carpark is an absolute nightmare!!! Seems it was designed by someone who purposely wanted to make it as awkward and annoying as possible."
3. Staff and Customer Service
Pros:
"The stores are well stocked and staff is friendly and helpful."
"We were welcomed in by the loveliest lady called Geraldine, she wasn't pushy at all. Fully knowledgeable about all their products and what suits us best."
"I visited Dreams today with my husband to get a new mattress. Debbie was amazing."
"Fabulous retail stores to choose from, definitely worth a visit and the store's staff members on the retail park always seem happy to help."
"Thank you so much to Debbie for being very professional, helpful, and having such a good sense of humour."
"I have nothing bad to say about retail park. Just the KFC there, shocking customer service only me and one other person waiting over 25 mins for small orders."
"Hobbycraft not too busy, staff monitoring customers 35 max. Sanitiser available at the entrance."
"Staff not the most pleasant unwilling to help a mother out with a young baby with a trolley."
Cons:
"Overpriced and unnecessary. PC World. Staff go into hiding immediately you enter."
"Went into carpetright and there was the pushiest and quite frankly rudest man who greeted us."
"Regularly visit, no complaints but really not a fan of the man with tash who works in subway. Very rude and unprofessional towards his colleagues."
"Starbucks OMG So Embarrassing.....Ok so walked in for the first time not sure which side to order from staff didn't acknowledge us."
"Made an appointment on line, absolute rubbish. Staff looked at us as though we were daft making an appointment, and were unhelpful and scruffy."
"When I got my food it was cooled it was left on the side for 5 minutes."
"There's a lot of staff in the restaurant of KFC but doing nothing. It was a bad experience."
"Probably one of the worst retail parks I have seen! Traffic in and out is a big problem especially during the weekend and the selection of shops is really poor."