The Pickled Pheasant Reviews Summary

Food Quality

Pros:

• "Really enjoyed the food at The Pickled Pheasant, you can tell that it's all made in house and with pride."
• "Stunning food and large portions."
• "The food is right up there with the best!"
• "Excellent steak for dinner followed in the morning by one of the best full English I’ve had in a while."
• "The food was genuinely amazing and the pub was presented to a very high standard."
• "We both opted for the fish and chips, the meal made extra special by the mushy peas which had ham hock added, genius."
• "The food was exceptional, the portions were large and arrived quickly."

Cons:

• "Our fish literally shattered when we attempted to cut into them."
• "Food expensive for pub grub, however, my wife and I had the Turkey option and neither of us could cut the roast potatoes with the knives they were so hard."
• "Ordered pheasant and was overcooked, dish was overly salty and bland."
• "The veggie options sounded interesting but in reality were rather small and not especially inspiring- Thai curry was mostly noodles, no veg."
• "The fish was salmon, beautifully cooked but accompanying veg contained too much oil."
• "The steak and stout pie with chunky chips was disappointing, more of a veg and gravy pie with just four pieces of steak, rather fatty pieces."
• "The Sunday roast beef was over cooked and tough, the roast potatoes were rock solid."

Staff and Service

Pros:

• "One of the most pleasant aspects of our stay is the staff here are fantastic, they are so attentive and it is some of the best customer service we have had in a long time."
• "Very attentive staff and good experience."
• "Warm welcome and service was quick even though staff were busy."
• "The staff are so helpful, and are passionate about their work."
• "Everyone was very friendly, helpful and professional."
• "Staff friendly and nothing too much trouble."
• "The staff were pleasant and polite, food arrived quickly and the staff were attentive."

Cons:

• "The staff all seem new and quite confused/nervous. Resulting in it all feeling a bit amateurish."
• "Service at the bar was extremely slow - only one person serving despite there being a large queue of people wanting to order drinks and also pay their bills."
• "Although the younger staff were lovely, the senior members in charge were very rude and had a serious attitude problem on three separate weeks."
• "We got virtually no help from the staff and still had to put up with a horrible waitress saying that she couldn't deal with human sick but that she could put up with dog sick."
• "A misheard drinks order resulted in bad attitude and eye rolling from staff."
• "On asking for the bill the young lad wandered off to go help another table, looking back quite concerned at ours and pacing up and down the bar."
• "We felt rushed to have our drink and it’s obvious the member of staff didn’t want to provide a service for us."

Ambiance and Accommodation

Pros:

• "Really attractive rooms and excellent food in the restaurant."
• "The room was beautiful with amazing views."
• "Great room too. Easy and plentiful parking across the road."
• "The room are very nicely appointed, with traditional Burlington style bathroom, and a very comfy bed."
• "Amazing accommodation too for that overnight treat."
• "Clean and very modern rooms with that extra touch."
• "The rooms are Lovely, it is the nicest place I have ever stayed."

Cons:

• "Was informed when we arrived that we would be only allowed an hour for a meal as they had a reservation then."
• "The tables tended to be sticky & lacked a good clean."
• "Only downside was that there were lots of dogs which did make it a little difficult to navigate from the bar holding drinks without tripping over dogs lying in the way."
• "After ordering from the admittedly small Sunday menu. We waited 50 minutes for our food - which can be summed up as ‘OK’."
• "However the prices for the food seem far too high as this is still a pub and the food is nice just not top quality restaurant food and should therefore be priced accordingly."
• "The chairs were a bit uncomfy tho."
• "Also, for somewhere that claims to be dog friendly it didn't feel as though that was the case."

Value and Pricing

Pros:

• "The quality and quantity of the offerings were very good and well priced."
• "It's terrific value, 2 healthy size courses (starter & main) for only £13."
• "Just called in on the off chance for Sunday lunch, we had two furry friends with us the staff were friendly food came quickly and was delicious and great value for money."

Cons:

• "There's so many better value places around which would be my first port of call."
• "Food expensive for pub grub, however, my wife and I had the Turkey option and neither of us could cut the roast potatoes with the knives they were so hard."
• "Booked a table as we had been before and the pub was very busy this time the menu was nothing like the first time very limited in choice had to wait for well over a hour for our food."
• "The food was good but sparse, a little pricey for what you get really."
• "Dinner at the Pickled Pheasant was very disappointing after seeing good reviews."
• "However the prices for the food seem far too high as this is still a pub and the food is nice just not top quality restaurant food and should therefore be priced accordingly."
• "After waiting 20 minutes for someone to take an order, I actually asked one of their staff if we could place our choice as we only had 40 minutes left at the table."