Toby Carvery Telford Reviews Summary

Food Quality

Pros:

• "The lamb and beef were tough and you couldn’t cut through it. The turkey was lovely & full of flavour. The Yorkshire puddings were also delicious."
• "Plenty of meat to choose from not just the standard 3 meats you get at most carveries. The food is always cooked to the highest standard."
• "We had a carvery, which was very good."
• "The pork and turkey was very dry, beef was delicious."
• "Food was nice, service was average."
• "The food was excellent, however, we didn't wait for pudding and asked for a refund because we had waited at least an hour and a half and there was no sign of it."
• "The inside bits of the lamb were lovely, but the rest dry and chewy."
• "Delicious food. We had a carvery and a dessert. Turkey and beef melted in the mouth. Excellent choice of vegetables."

Cons:

• "Cold veggies, Yorkies dripping with cold oil and Meats dry and barley warm."
• "The food as with all Tobys is fine. You get what you pay for and know what you're getting."
• "The food was just hot enough to eat and reasonably cooked."
• "The food was amazing."
• "The food was good value for money."
• "The food was disgusting never had all the starters that was wanted."
• "The food was truly awful."
• "The food was nice but the fried eggs were hit and miss."

Service

Pros:

• "The food and staff were amazing. Good value for money too."
• "Staff are super nice."
• "Staff were very friendly and helpful."
• "Vegan food option here is really decent and the food itself is hearty! And it’s such well priced!"
• "Very pleasant staff and a warm inviting environment."
• "The staff were lovely and very accommodating."
• "Service was lovely and staff very helpful."
• "Amazing service by Chloe today, looked after us as soon as we arrived, seated promptly and drink offered."

Cons:

• "Service very slow, very forgetful (4 people dine yet starter and dessert course had a meal missing and staff have to check the system)."
• "When we arrived we were stood waiting before being acknowledged by staff."
• "The service was non-existent... staff seemed to actively avoid us."
• "Waited over half an hour to be asked if we would like any drinks."
• "I had to wait about half an hour to be seated."
• "The service was second to none, they asked even before we ordered if they needed to be aware of any dietary requirements: the food unfortunately wasn't quite up to the standard."
• "Service was shocking, slow, and unattentive."
• "Service was very slow, very forgetful."

Cleanliness and Atmosphere

Pros:

• "The whole place looks dirty and could do with a deep clean."
• "Food was amazing, service was good especially considering it was Xmas day."
• "It was so cold in the pub. We had to wear our scarfs and coats."
• "Very cold throughout, lots of people blowing on their hands to keep warm."
• "Cleanliness not the best, table was set but left with multiple sticky residues."
• "The upholstery, furniture, carpets, decor, and facilities are desperately in need of update."
• "The dining area is also so outdated and even the chairs were rock hard making it an uncomfortable dining experience."
• "Decor let the place down, very tired looking, and seats not in the best of condition."

Cons:

• "The toilets were disgusting and broken."
• "Cleanliness not the best, table was set but left with multiple sticky residues."
• "The dining area is also so outdated and even the chairs were rock hard making it and uncomfortable dining experience."
• "Ripped bench seats, dad had an uncomfortable wooden chair."
• "Over all Atmosphere akin to a retirement home, not offensive but not a place that becomes memorable."
• "The upholstery, furniture, carpets, decor, and facilities are desperately in need of update."
• "It was very cold throughout, lots of people blowing on their hands to keep warm."
• "Filthy plates that I had to complain about that took around 8 mins to replace whilst the queue got bigger."